Experience

• 

  Naresh i technologies

  Dec 2012 - Jun 2013

  Internship

  Naresh IT Technologies is an ISO 9001:2001 Certified Institute for software development at Hyderabad.-Working on web application platform.-Multi-threaded and multi process programs.; Title : Learning SystemResponsibility : Development of Web Interface (GUI); J2SE, Swing, MySql; We have developed this application which can be used to learn new things throughthe Internet. This application is very useful for school and college students by itsnotes; Smart Work Management SystemEnvironment : JSP, Servlet, JDBC, OracleHighlights : This project is an automated system that can be useful to employees , team leadsand managers. Project also allow to track the efforts spent by employess forparticular project. Show less

• 

  Hcltech

  Apr 2016 - now

  Worked with Merck & Co.,Inc global research driven pharmaceutical company which develops, manufacturers and market vaccines & medicines to address unmet medical needs.✓Strong exception handling & debugging skills.✓ Good understanding of ITIL & ITSM operational processes like Change Management, Problem Management, Incident Management, Release Management and Services Management.✓ Proficient in SQL, Linux, Unix, Putty, SAS PC and SAS EG program debugging, SAS Toolbox , Reflection FTP, WinSCP, Service Now, Remedy.✓ Worked on UNIX and LINUX platforms along with Oracle 10g/11g/12c.✓ Expertise in SDLC (Software Development Life Cycle) including test plan development, test case creation, test executions, system testing, regression testing and bug tracking.✓Strong analytical and troubleshooting skills, tracking error logs and root cause analysis of issues on a daily basis and work with different teams/vendors to rectify the issue.✓ Worked in multiple applications, handled deployments and releases.✓ Expert in Creation and Review of SDLC documents (including Change Plan, Development Summary Report, Code Review Checklist, Design Review Memo, Test Cases, Change Summary Report etc.)✓ Manage and maintain an active directory for all users of application : Proficient in user provisioning and de-provisioning using an active directory along with related activities like Managing network access,new user administration, adding, modifying and removing users, assigning group membership, password administration etc. Show less

  • Technical Lead

    Apr 2021 - now

  • Senior Software Engineer

    Apr 2016 - Mar 2021
• 

  Ikea

  Aug 2023 - now

  System software specialist

  Ability to explain technical issues to customers, Strong analytical & problem-solving skills. Superior understanding of software and applications.Key responsibilities at high level:✓ Coordinate with Tech Specialists and Global Production teams(Storage ,DB,Network,Linux,Server)for handling application releases & infra upgrades.✓Release Orchestration✓Orchestrate triages in case of issues✓ Coordinate with Platform Engineer's & PfOO's for performance tuning implementation for the warehouse applications.✓Problem management✓ITM Adaptors✓Demonstrated leadership & ability to provide technical assistance.✓ Strong computing skills, Fluent in a business process analysis, comfortable in collaborating with others & performing various exercises.✓Maintain Linux server and SQL databases for applications.✓Monitor SLA [service level agreement], Organize team members to resolve outages and high priority requests within SLA time limits.✓Review and analyze application systems, including testing, debugging and installing.✓ The objectives of build automation are improved occupant comfort, efficient operation of build systems, reduction in energy consumption and operating costs and improved life cycle of utilities.✓ Install, manage & maintain all system software & resolving problems.✓ Evaluate and recommend improvements, modifications or changes/ upgrade if required.✓ Design and document various applications.✓Assure quality services consistent with cost effectiveness.✓Ensure periodic system backups are performed,provide regular status reports, Provide technical support, training and direction to team to ensure effective use of systems.✓Maintain knowledge on all new & upcoming technologies.✓ To utilise the specific specialist knowledge in systems design changes when needed.✓ To continually assess and recommend improvements within the specialist area.✓ Monitor and update ITSM tools and processes.✓ Handling Deployment and Release activities. Show less