Deepika .

Deepika .

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Followers of Deepika .358 followers
  • Timeline

  • About me

    System Software Technical Specialist at Inter IKEA-INGKA- Europe || Application/Production Support Engineer at Merck & Co. Inc.- LifeSciences & Healthcare- US || Technical Lead at HCL Technologies || MCA(B.E) || MBA (HR)

  • Education

    • Kurukshetra university

      2007 - 2010
      B.sc computer science

      Activities and Societies: Dancing & Event Organizing

    • Mumbai educational trust, met league of colleges

      2010 - 2013
      Master of computer applications - mca computer engineering a++

      MCA (B.E)

    • Guru jambheshwar university

      2023 - 2025
      Master of business administration - mba human resource a+ naac accredited

      MBA (HR)

    • Pune university

      2010 - 2013
      Mca computer engineering

      Activities and Societies: Annual Fest's, Dancing ,Event Volunteer & Project Management

    • Kendriya vidyalaya

      1996 - 2007
      Schooling

      Activities and Societies: Playing Basket Ball & Badminton , Participant in Annual Functions

  • Experience

    • Naresh i technologies

      Dec 2012 - Jun 2013
      Internship

      Naresh IT Technologies is an ISO 9001:2001 Certified Institute for software development at Hyderabad.-Working on web application platform.-Multi-threaded and multi process programs.; Title : Learning SystemResponsibility : Development of Web Interface (GUI); J2SE, Swing, MySql; We have developed this application which can be used to learn new things throughthe Internet. This application is very useful for school and college students by itsnotes; Smart Work Management SystemEnvironment : JSP, Servlet, JDBC, OracleHighlights : This project is an automated system that can be useful to employees , team leadsand managers. Project also allow to track the efforts spent by employess forparticular project. Show less

    • Hcltech

      Apr 2016 - now

      Worked with Merck & Co.,Inc global research driven pharmaceutical company which develops, manufacturers and market vaccines & medicines to address unmet medical needs.✓Strong exception handling & debugging skills.✓ Good understanding of ITIL & ITSM operational processes like Change Management, Problem Management, Incident Management, Release Management and Services Management.✓ Proficient in SQL, Linux, Unix, Putty, SAS PC and SAS EG program debugging, SAS Toolbox , Reflection FTP, WinSCP, Service Now, Remedy.✓ Worked on UNIX and LINUX platforms along with Oracle 10g/11g/12c.✓ Expertise in SDLC (Software Development Life Cycle) including test plan development, test case creation, test executions, system testing, regression testing and bug tracking.✓Strong analytical and troubleshooting skills, tracking error logs and root cause analysis of issues on a daily basis and work with different teams/vendors to rectify the issue.✓ Worked in multiple applications, handled deployments and releases.✓ Expert in Creation and Review of SDLC documents (including Change Plan, Development Summary Report, Code Review Checklist, Design Review Memo, Test Cases, Change Summary Report etc.)✓ Manage and maintain an active directory for all users of application : Proficient in user provisioning and de-provisioning using an active directory along with related activities like Managing network access,new user administration, adding, modifying and removing users, assigning group membership, password administration etc. Show less

      • Technical Lead

        Apr 2021 - now
      • Senior Software Engineer

        Apr 2016 - Mar 2021
    • Ikea

      Aug 2023 - now
      System software specialist

      Ability to explain technical issues to customers, Strong analytical & problem-solving skills. Superior understanding of software and applications.Key responsibilities at high level:✓ Coordinate with Tech Specialists and Global Production teams(Storage ,DB,Network,Linux,Server)for handling application releases & infra upgrades.✓Release Orchestration✓Orchestrate triages in case of issues✓ Coordinate with Platform Engineer's & PfOO's for performance tuning implementation for the warehouse applications.✓Problem management✓ITM Adaptors✓Demonstrated leadership & ability to provide technical assistance.✓ Strong computing skills, Fluent in a business process analysis, comfortable in collaborating with others & performing various exercises.✓Maintain Linux server and SQL databases for applications.✓Monitor SLA [service level agreement], Organize team members to resolve outages and high priority requests within SLA time limits.✓Review and analyze application systems, including testing, debugging and installing.✓ The objectives of build automation are improved occupant comfort, efficient operation of build systems, reduction in energy consumption and operating costs and improved life cycle of utilities.✓ Install, manage & maintain all system software & resolving problems.✓ Evaluate and recommend improvements, modifications or changes/ upgrade if required.✓ Design and document various applications.✓Assure quality services consistent with cost effectiveness.✓Ensure periodic system backups are performed,provide regular status reports, Provide technical support, training and direction to team to ensure effective use of systems.✓Maintain knowledge on all new & upcoming technologies.✓ To utilise the specific specialist knowledge in systems design changes when needed.✓ To continually assess and recommend improvements within the specialist area.✓ Monitor and update ITSM tools and processes.✓ Handling Deployment and Release activities. Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Deepika .
      Excellent Performance LiveWire Reward SDU/DU Dec 2023 Certified for an Excellent Performance Award (Winner 1🏆 Delivery R & R🏆). Honored to Receive the appreciation and reward from IKEA Platform Owner - "Mr. Anders Wessman". 🤝😊 This prestigious reward is a testament to my hard work and for successfully creating Automation of RabbitMQ monitoring. It's a great pleasure & honour to be a part of an organisation that nurtures a culture of excellence and supports its employees'professional development and growth. I want to extend my heartfelt thanks… Show more Certified for an Excellent Performance Award (Winner 1🏆 Delivery R & R🏆). Honored to Receive the appreciation and reward from IKEA Platform Owner - "Mr. Anders Wessman". 🤝😊 This prestigious reward is a testament to my hard work and for successfully creating Automation of RabbitMQ monitoring. It's a great pleasure & honour to be a part of an organisation that nurtures a culture of excellence and supports its employees'professional development and growth. I want to extend my heartfelt thanks to my dedicated team, colleagues and manager for creating a positive and supportive work environment. 👩‍💻✌️ Show less
    • Awarded to Deepika .
      Software Development Training (Oracle 11g, Core Java, Advance Java, J2EE) Naresh i-Technologies Jun 2013 Completed Software Training & Software Development Course successfully on Oracle 11g, Core Java, Advance Java and J2EE from ISO 9001:2008 certified company.
    • Awarded to Deepika .
      Honors & Awards During Master's Program Mumbai Educational Trust -BKC Institute of Engineering Department Jan 2013
    • Awarded to Deepika .
      DBMS, Oracle & Advance Java LogicBits System- PUNE & Scriptlet Solutions Pvt. Ltd- PUNE Aug 2012 Certified for completing DBMS, Oracle & Advance Java workshops from LogicBits System- PUNE & Scriptlet Solutions Pvt. Ltd- PUNE
    • Awarded to Deepika .
      Science Conference - Jan 2010 Participated in Science Conference to celebrate Dr. Homi J. Bhabha Birth Centenary organised by Kurukshetra University, Kurukshetra and Dept. of Science & Technology, Haryana.