Experience

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  Datapro information technology

  Mar 1992 - Nov 1992

  Instructor

  DIT is one of India’s oldest and most popular computer training institutes with over 290 centres all over the country.Started my professional career here as an instructor and it was also the job that I enjoyed the most. • Taught MS-DOS, Windows 2.0/3.0, dBase III Plus and Turbo Pascal.• Guided students in writing and debugging programs in Quick BASIC, MS COBOL, Turbo Pascal, dBase III Plus and FoxBase/FoxPro.

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  Rolon l.g. balakrishnan & bros limited.

  Dec 1992 - Jan 1994

  Programmer

  Sole member of the EDP (Electronic Data Processing) department at the Mysore Plant of Rolon Chains, India’s largest automobile chain manufacturer. This provided the ideal platform for accelerated personal growth in terms of knowledge and exposure to emerging technologies and learning business oriented application development.Achievements & Responsibilities:• Developed a new ‘Purchase Control System’ from scratch.• Modified the ‘Inventory Control System’ to use the FIFO method.• Enhanced the Invoicing, Payroll and Job-Card systems to match documented ISO 9001 processes.• Supervised a tiny LAN running Novell NetWare on a non-dedicated Server with diskless, remote boot client PCs running DOS loaded from EPROM.• Responsible for the daily backup and archival of data on DAT.• Responsible for syncing item codes between the Plant and the Head Office using floppy disks. Show less

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  Hidada ltd.

  Apr 1994 - Dec 2003

  Senior systems analyst

  • Created ‘Rapid Systems Development Life Cycle’, a custom SDLC incorporating Rapid Prototyping, enabling feature development iterations to fit into a predictable cycle not exceeding 4 weeks.• Built the first Multi-User, Client/Server, GUI application [PowerBuilder IDE, WATCOM SQL, Netware 3.11 Server, Windows 3.1 Client], putting Hidada on the path to digital transformation.• Mentored the development of 'CEOS' (Central Eng. & Ops. System) in 1996, an integrated system with PP module functionality, operational alongside S/4HANA today.• Developed WebCEOS in 2000, a browser-based extension on 3-tier client/server architecture, allowing Clients to access Project Status Reports over the Internet.• Led the IT team to make the OS, BIOS, firmware, and software (Custom & COTS) Y2K Compliant for 180 users before the 31st December 1999 deadline.• Project Leader for three NOS migrations: 1994: Banyan Vines server with 20 DOS/Windows 3.1/3.11 clients to Netware 4.1 1999: Netware 4.1 servers with 180 Windows 95/NT clients to Windows NT 4.0 2000: Windows NT Server 4.0 to Windows 2000 Server with Active Directory.• Wrote a custom KiXtart Logon Script to overcome its absence in Windows Server to automate network drive mapping, apply custom registry settings and display quote of the day messages and permissions info on client PCs.• Planned and performed an in-place upgrade of a 180+ mailbox Exchange Server 5.5 with Exchange Server 2000.• Supervised a 1.5 Million SAR IT infrastructure upgrade project, that included Server Room renovation, a new Fiber Backbone to upgrade the LAN, and new Compaq Servers, SAN and Tape Library for SAP R/3.• Implemented BEB v10 for data backup using the GFS method.• Linked Plants in the Industrial City with Warehouses in the Warehouse City using Cisco Aironet P2P wireless APs. Show less

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  Xeca international

  Jan 2004 - Jul 2007

  Senior it consultant

  Xeca provided consultancy and managed IT services. It was a joint venture between Xenel Industries Ltd. - KSA and Computer Associates - USA, Key Projects and Achievements:• Supervised IT teams, network, and system resources of 4 clients over a Metropolitan Area Network serving over 1000 users.• Ensured consistent IT Service Delivery with Unicenter ServicePlus Service Desk, reducing average response time by 90%.• Implemented BrightStor ARCserve Backup r11.1 for Salalah Port Services Co., Oman, in a mixed environment consisting of Windows NT/2000 Server and Compaq Alpha Tru64 systems with Exchange Server 2000.• Implemented BrightStor ARCserve Backup r11.1 for Nawras Telecom, Oman, in a mixed environment consisting of clustered Windows Server 2003, clustered HP-UX and Sun Solaris systems, clustered Exchange Server 2003 servers and multiple HP Tape Libraries.• Implemented BrightStor ARCserve Backup r9 for Jotun Paints, Jeddah, Saudi Arabia, in a Windows environment with Lotus Domino.• Implemented BrightStor Enterprise Backup v10.5 for Sunbulah (Food & Fine Pastries), Jeddah, Saudi Arabia, in a Windows environment with SAP R/3.• Implemented BrightStor Enterprise Backup v10.5 for Safra (Petrochemicals), Jeddah, Saudi Arabia, in a Windows environment with SAP R/3.• Migrated Safra’s Windows NT 4.0 domain in three sites to Windows Server 2003 and AD, and migrated Exchange Server 5.5 to Exchange Server 2003.• Restructured Hidada’s network, replacing the Class B IP address scheme with Class A Voice and Data VLANs, to integrate it with the Xenel Global Network linked by LightPointe ULL P2P laser access points.• Planned and executed an Active Directory Migration for Hidada and provided guidance for a similar migration in Saudi Cable Company. The migrations resulted in a consolidated AD for the Xenel Group with over a thousand users.• Negotiated for Hidada a Microsoft Enterprise Agreement worht 2 million Riyals to legalize licenses and end software piracy. Show less

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  Hidada ltd.

  Aug 2007 - Dec 2020

  • Realized Hidada’s goal of digital transformation by getting SAP S/4HANA [FI, MM, & PS] implemented on the HANA Enterprise Cloud platform along with SuccessFactors [EC, EC Payroll, & Performance & Goals] using best practices, overcoming the challenges of two prior failed attempts by former implementers.• Consolidated the IT Departments of Hidada Ltd. and Hidada Contracting Co., reducing overheads by over 50% with negligible impact on service levels, achieving annual savings exceeding 2 Million SAR.• Slashed IT spend by an additional 2.1 Million SAR by canceling redundant licensing agreements.• Re-established a stalled ECM & BPM solution and created new workflows to enabe process automation, document management and archival across the group.• Established IT Policies & Procedures to ensure efficient, effective, and consistent operations and IT service delivery. Show less • Engaged the Systems, Support and Software Development teams to revitalize the IT infrastructure to meet new requirements as the company doubled in size.• Virtualized and consolidated server and storage systems, splitting physical multi-role servers and migrating individual roles to dedicated Hyper-V VMs & VHDs, slashing database query processing time by 300%.• Planned and performed two separate migrations, beginning with an Exchange Server 2000 box, and concluding with an Exchange Server 2010 3-node virtualized HA DAG with the IOPS performance to support 850 mailboxes and 50MB message attachments.• Installed two Barracuda Email Security Gateway appliances for primary and secondary mail exchangers to shield them against inbound spam, phishing, and DOS attacks.• Decommissioned a 50 user BlackBerry Enterprise Server with BlackBerry handsets and replaced it with Exchange ActiveSync on inexpensive Android smartphones, saving on handset costs and ending the BlackBerry subscription fees.• Migrated 300 users from an ISA Server to a Blue Coat ProxySG appliance with WebFilter, for WAN optimization, content filtering, bandwidth & access control and DIA cost reduction.• Setup Symantec Endpoint Protection to guard clients & servers against intrusion, viruses and malware with automatic definition updates and centralized security policy management.• Designed an asset tagging and inventory system using barcoded tamper-proof asset labels and hand-held PCs.• Ensured 24/7 availability of systems and uninterrupted service delivery. Show less

  • Information & Communication Technology Manager

    Jul 2016 - Dec 2020

  • Senior Infrastructure & Systems Specialist

    Aug 2007 - Jun 2016
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  Holomodo

  Jan 2021 - Aug 2021

  Senior information technology consultant

  Holomodo is a startup that provides IT consultancy services to various companies.

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  Air products

  Sept 2021 - now

  It service delivery manager