Experience

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  Mbank s.a.

  Nov 2016 - Mar 2017

  Internship

  - Directing clients to appropriate advisors based on their needs.- Ensuring client comfort.- Assisting with issues related to the online transaction service.- Preparing promotional materials for potential bank customers.- Promoting bank offers.- Scheduling meetings of advisors with clients.- Office management- Sending and receiving correspondence- Preparing informational materials for clients- Maintaining order in documentation- Keeping the workplace tidy and well-organized- Managing supply requirements Show less

• 

  Nibe - biawar

  Jun 2017 - Jun 2018

  Export assistant

  - Organizing and participating in business meetings with current and prospective clients- Translating product catalogs into English- Preparing client proposals and providing product information- Assisting in the organization of training and marketing initiatives- Sending and receiving correspondence- Collaborating with the marketing department in the creation of informational materials- Performing basic photo editing using Photoshop- Creating marketing presentations

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  Grupa ww sp. z o.o.

  Jan 2018 - Mar 2018

  Internship (remote)

  - Writing tutorial-style articles- Writing texts for support pages- Creating blog posts- Writing SEO optimized product and category descriptions

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  Freelancer

  Feb 2018 - May 2021

  Freelance copywriter

  - SEO-optimized content creation in Polish and English for improved online visibility- Crafting and implementing effective content and Social Media strategies- Conducted content and Social Media audits for streamlining content production- Audience-centric writing, driving web traffic and customer acquisition

• 

  Adsira marketing agency

  Jul 2018 - Aug 2018

  Specjalista ds. marketingu

  - Executing paid campaigns using Facebook Ads- Running advertising campaigns on the ContentStream and Midas advertising platforms- Writing and optimizing blog entries- Writing and optimizing sposored articles- Simple graphic design

• 

  Promotech

  Oct 2018 - Dec 2018

  Social media & content marketing specialist

  - Development and implementation of Social Media strategies- Design and coordination of marketing materials and communication

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  Sempai - agencja sem

  Feb 2019 - Feb 2023

  - Active participation in recruitment processes- Team management of 9 highly motivated individuals, providing problem-solving guidance, coaching and trainingHelp with design and implementation of a new organizational structure for the Client Service department- Improved the onboarding process and developed learning and skill enhancement opportunities for employees- Establishment and monitoring of internal KPIs- Project Management for high-profile projects/clients- Identifying and developing cross-sell and up-sell opportunities Show less - Managing SEO and SEM projects, focusing on budget/risk management and KPIs- Leading B2C and B2B marketing campaigns, including campaign analysis using Google Analytics, Ahrefs, Senuto, GSC, GDS (Looker)- Facilitating client onboarding and maintained clear communication throughout project duration- Identifying and developing cross-sell and up-sell opportunities- Providing procedural support and contributed to marketing strategy development- Delivering regular progress reports to clients and upper management- Engaging in client negotiations and preparing offers for digital campaigns Show less

  • Client Service Team Leader

    Feb 2021 - Feb 2023

  • Account Manager

    Feb 2019 - Feb 2021
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  Intratel

  Feb 2023 - Nov 2023

  Marketing manager
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  Onestepai

  Feb 2023 - Nov 2023

  Marketing manager
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  Polcode

  Nov 2023 - Apr 2024

  Delivery manager
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  Non agency

  May 2024 - Jun 2024

  Delivery manager
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  Conversion

  Jul 2024 - now

  Analytics project manager