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Jamie Herrman, CSM

Jamie Herrman, CSM

Voice Team Manager

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location of Jamie Herrman, CSMOmaha, Nebraska, United States

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  • Timeline

  • About me

    Senior Portfolio Manager at Blue Cross and Blue Shield of Nebraska

  • Education

    • University of Nebraska - Lincoln

      1996 - 2000
      Bachelor of Science Business Administration and Management Information Systems

  • Experience

    • West Corporation

      May 2001 - Dec 2004
      Voice Team Manager

    • Lozier Corporation

      Jan 2004 - Sept 2015

      • Senior Business Process Analyst

        Jan 2005 - Sept 2015

      • Business Process Analyst

        Jan 2004 - Jan 2008

    • West Corporation

      Sept 2015 - Jul 2018
      Technical Project Manager

    • Blue Cross and Blue Shield of Nebraska

      Jul 2018 - now

      Responsible for enhancing operational efficiencies and ensuring profitability

      • Director of Business Optimization

        Mar 2025 - now

      • Senior Portfolio Manager

        Nov 2022 - Mar 2025

      • Manager Information Services

        Oct 2019 - Nov 2022

      • Agile Project Manager

        Jul 2018 - Nov 2022

  • Licenses & Certifications