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Gautham D N

Gautham D N

Intern

Followers of Gautham D N535 followers
location of Gautham D NBengaluru, Karnataka, India

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  • Timeline

  • About me

    Engineering Manager at Atlassian

  • Education

    • Pre University College National College

      2001 - 2003
      PUC Biology

    • Bangalore University

      2005 - 2009
      BE Computer Science

  • Experience

    • IBM India Software Labs

      Mar 2009 - Jun 2009
      Intern

      Worked as part of IBM-ISL DB2 NSE team has an Intern for 3 months.The Internship was based on testing the NSE components, verifying its functionality and installation.

    • Dell

      Aug 2009 - May 2021

      Created leader led, 30-member multi-functional team inclusive of Product manager, UX design and engineering team spanning all technology stacks like UI, API, database and DevOps accelerating team decisions to deliver the products fasterOrder Visibility Platform• Created a proposal for modernization of Order tracking and visibility to business leadership and won a sponsor of $1.2 Million. • Conducted user interviews, UX design reviews with the customer care agents and came up with a vision for order visibility platform• Created technical design for backend integrations across Sales, Order Management, Manufacturing Logistics applications.• Conceptualized Idea board to engage, train and interact with the users actively.• Arranged for appropriate technical and design-based trainings for the team to help accelerate the development• Enabled developers to adopt Pivotal Cloud Foundry and perform Pilot testing with canary releases• Conducted product demo’s and over saw user adoption over a period of 6 months. Currently there are about 26K users.CSAT Improvements• Headed the $2 Million transformation Self-Serve initiative working directly with Customer care business• Created strategy around improving online self-serve experience for our customers. Built capabilities such as online cancellations, online returns and intuitive order status in collaboration with customer care over 1.5 years leading to 15% reduction in customer care calls.• Partnered with Channel business team to co-ordinate with multiple channel partners to implement Channel Order tracker to provide live order tracking and visibility for our Channel partners. Worked on onboarding 80K channel partners on the COT portal. Show less Customer Communications Modernization• Created strategy for rationalization and modernization of Customer communication applications across dell.• Led a team of 20 Engineers to drive the creation of Customer communication engine and designer products.• Adapted innovative migration strategy for over 500+ email communications. This led to retirement of 5 legacy monolithic CFO applications and cost savings of over $2.5 Million YoY.Developer productivity improvements• Gitlab adoption for source control and automated deployments across the organization• Contributed to creating automated smoke testing and regression testing frameworks for API testing using Postman• Mentoring and Upskilling team members to adopt latest technologies and created many opportunities to implement them within the existing products Show less Creating SOA based reusable, loosely coupled, abstracted and autonomous services to integrate the Order Management system with the Factory, Finance,Sales and Services systems.Frictionless order download to Factory:Solution Architecture and Development for Sales, to Order management to Factory Frictionless order download IntegrationsOnline Order Cancellations & self-serve capabilitiesSolution Architecture and Lead developer on enabling Online Order Cancellations, Order Updates from support and sales toolsLead Agile AdoptionScrum master for 2 feature teams during sprint planning, execution and adoption.Working with Program management to implement agile KPI measures like Velocity, burn-up charts and reports Show less Dell's O365 enablement needed Dell to implement a Flexible Billing capability using Oracle BRM.I worked on rapidly prototyping new data integration capabilities to confirm integration feasibility into existing systems.Collaborated with cross-functional development team members to analyze potential system solutions to enable Customer Integrations and Service Account/Bill Plan Integrations.Evolved design for subscription creation and subscription billing integrations between Oracle BRM, Order management, Customer Master and Account receivables system. Show less As part of the GEARS Replacement program i was part of the integration team responsible for migrating Invoicing capabilities to Oracle EBS platform.Researched, designed and implemented Transformations of Customer data models between legacy Dell customer models to OracleApps TCA model.Developed integrations adhering to SOA based design principles and Oracle AIA design patterns.Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements. Show less Joined the Dell International Services... For the Enterprise Architecture Department..Dell and Perot's merger the Enterprise solutions program(ESP) migrated Legacy Perot Professional Services and Outsourcing (Dell and Perot) business process to Dell financial and project management systems.While collaborating with business partners on all stages of systems development lifecycle, from requirement gathering to production releases, i was primarily responsible for developing integrations in Aqualogic service bus between Dell invoicing AR and Perot's Project accounting (PA) applications. Show less

      • Senior Engineering Manager

        Oct 2017 - May 2021

      • IT Manager

        Jan 2017 - Oct 2017

      • Software Development Sr Advisor

        Aug 2015 - Dec 2016

      • Software Development Advisor

        Aug 2014 - Aug 2015

      • Software Development Sr Analyst

        Aug 2013 - Aug 2014

      • Software Development Analyst

        Aug 2011 - Aug 2013

      • Software Development Engineer

        Aug 2009 - Jul 2011

    • Atlassian

      May 2021 - now
      Engineering Manager

  • Licenses & Certifications

    • Advanced Leadership Experience ( ALX )

      Dell
      May 2020

    • Master Microservices with Spring Boot and Spring Cloud

      Udemy
      Aug 2020

    • Learning Jira Software

      LinkedIn
      May 2021
      View certificate certificate

    • Microservices Foundations

      LinkedIn
      Jun 2020
      View certificate certificate

    • Leading with Stories (2014)

      LinkedIn
      Sept 2019
      View certificate certificate

  • Honors & Awards

    • Awarded to Gautham D N
      Tell Dell Rock Star Award Dell Jul 2020 Message From Howard Elias (President Dell Technologies) : Congratulations! You are one of the Services & Digital Tell Dell Rock Stars! You're been recognized as a leader who received 85% favorable or higher on all three Tell Dell categories. I appreciate the work you do day in and day out. Thank all of you for your commitment to inspiring our people!Message from Hemal Shah ( SVP and APJC CIO ):Congratulations Gautham on being our APJC Tell Dell Rock Star! Thank you for your… Show more Message From Howard Elias (President Dell Technologies) : Congratulations! You are one of the Services & Digital Tell Dell Rock Stars! You're been recognized as a leader who received 85% favorable or higher on all three Tell Dell categories. I appreciate the work you do day in and day out. Thank all of you for your commitment to inspiring our people!Message from Hemal Shah ( SVP and APJC CIO ):Congratulations Gautham on being our APJC Tell Dell Rock Star! Thank you for your leadership, especially during these unprecedented times in keeping our teams safe, morale high and hitting all our commitments. Thank you for all you have done and continue to do, and looking forward to another great year. Show less
    • Awarded to Gautham D N
      Game Changer Award Dell August 1, 2019 Client migration to new platform and retirement of legacy application is always a challenge and time consuming. 3 Major application which CCE has targeted as Omega CFO, CFO SS, GII CFO, Adobe to CCE. To start CFO SS had a challenge of migrating 16 clients over 5K templates. To get everything tested before migration, it was estimated approximately 10K hours of testing effort. Solution Approach : A/B testing was introduced to cover automation testing directly in production. This solution… Show more Client migration to new platform and retirement of legacy application is always a challenge and time consuming. 3 Major application which CCE has targeted as Omega CFO, CFO SS, GII CFO, Adobe to CCE. To start CFO SS had a challenge of migrating 16 clients over 5K templates. To get everything tested before migration, it was estimated approximately 10K hours of testing effort. Solution Approach : A/B testing was introduced to cover automation testing directly in production. This solution is based on simple logic of "if input is same, output should remain same." Challenge was testing print scenario where email should stay same in pixel positions so it can print at exactly right position of page. Team built pixel comparison and image comparison along with data comparison. As a result we reached CFO SS to CCE migration in 1 quarter. We migrated first cut of US Invoice migration on CCE using A/B Testing. Show less
    • Awarded to Gautham D N
      Chairman Award - December 1, 2018
    • Awarded to Gautham D N
      Dell Champion Award 2018 Dell Mar 2018
    • Awarded to Gautham D N
      Dell Champion Award 2017 Dell Mar 2017
    • Awarded to Gautham D N
      Silver Award FY16 Q2 Dell Aug 2015
    • Awarded to Gautham D N
      Silver Award FY12 - Q4 Dell Feb 2012 For outstanding achievement and have had an impact for one business segment which positively affects the Business Unit's Fiscal Year Initiatives.