Mariam Ouanaim

Experience

• 

  Al Akhawayn University in Ifrane

  Feb 2010 - Jul 2010

  Adjunct professor

  Lectured discrete mathematics & introduction to Pascal programming

• 

  Social IQ

  Apr 2010 - Apr 2014

  - Joined the start-­up founding team as employee #2 and built a platform that analyses social media networks data to- Built product roadmaps, mockups, user stories, user experience flow, and functional documentation for all Social IQ products- Managed product development cycles and monitored the different phases of implementation and quality assurance.- Developed and managed targeted marketing campaigns on the platform for three major clients in Morocco (Telecom,Automotive)

  • Program Manager

    Apr 2011 - Apr 2014

  • Software Development Engineer

    Apr 2010 - Apr 2011
• 

  ForkTrotter

  Jul 2015 - Sept 2017

  Co-founder / CEO

  - Founded a food tech start-­up (marketplace) specializing in authentic multi-­ethnic food discovery. - Led product strategy, business model definition and pivot, and strategic planning (market analysis, competition benchmarking, Investors readiness and review)

• 

  Startup Leadership Program

  Sept 2015 - Mar 2016

  NYC Fellow

  Joined a highly selective, six-­month training program in NYC tech start-­up ecosystem. SLP Fellows have founded nearly 1,000 companies and raised $500mm+

• 

  Rentah.com

  May 2016 - May 2017

  Product Strategy Advisor

  - Established the technology and financial strategies of the start-­up and developed marketing and user acquisition plans- Restructured platform architecture and user experience in web and mobile applications, reducing the bounce rate by 20%

• 

  Capgemini

  Nov 2017 - now

  - Heading the successful delivery and business development of the banking segment in Morocco, managing a portfolio of french banks and Fintechs, and developping Capgemini Morocco's footprint internationally Client context: Major French multinational oil and gas company- Leading a multi-tower, multi-million euros engagement across five sites in a context of business transformation - Rolling-out client’s target operating model in terms of technology, processes, and tools transformation- Deployed six large-scale AWS cloud projects, transforming apps, ops, and finops Client context: French real-estate company- Secured the delivery of the build projects through team restructuring , methodology transformation and industrialization- Drove the engagement recovery, prioritizing the review of the delivery model, client relationship improvement and financial) stability Client context: Major French Energy ,Water and Waste management comapny- Drove the change management effort in a context of client M&A, and contractual transition- Built client intimacy and trust through the through the review and transformation of the delivery model improvement and processes industrialization to operate as a factory- Secured delivery of 2 build projects and 12 applications working closely with client, and end users - Lead a 50+ team in Morocco and India to build and maintain a portfolio of shared services tools and services. - Diagnosed and designed a blueprint and roadmap of program transformation in terms of methodology, customer satisfaction, and operational streamlining- Steered program-wide agile transformation and maturity, on a team of 200+ FTE , 12 clusters in Morocco and India

  • Business Delivery Partner

    Mar 2024 - now

  • Senior Engagement Manager

    Feb 2022 - Apr 2024

  • Program Service Delivery Manager

    Jan 2021 - Feb 2022

  • Service Delivery Manager

    Dec 2019 - Dec 2020

  • Project Delivery Manager

    Nov 2017 - Dec 2019