Daniel Rössler

Daniel Rössler

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  • Timeline

  • About me

    Application Management Services

  • Education

    • Baden-Wuerttemberg Cooperative State University Mannheim

      2008 - 2011
      Bachelor of Engineering (B.Eng.) Informationstechnologie 1,9
  • Experience

    • Atos

      May 2013 - Jan 2016

      The BSM role is a high value customer facing role with a blend of technical and business process knowledge. The BSM leads the functional delivery of a service with a team of consultants. My responsibility focuses on SAP CRM.Objectives are: SLA fulfillment, Drive innovation, Increase offshoring, Increase revenue and gross margin

      • Release Manager

        Jun 2015 - Jan 2016
      • Service Transition Manager

        May 2013 - Jan 2016
      • CRM Consultant

        Jan 2011 - Jan 2016
      • Business Solutions Manager

        May 2013 - Jun 2015
    • AUDI AG

      Feb 2016 - Oct 2020

      IT Delivery Management and Agile Center Project Manager IT HR e personnel processes Service Owner IT HR e personnel processes

      • IT-Programm-Manager

        Aug 2019 - Oct 2020
      • IT Project Manager

        Feb 2016 - Dec 2019
      • IT Service Manger

        Feb 2016 - Dec 2019
    • Volkswagen Financial Services

      Oct 2020 - now
      • Global Project Lead

        Mar 2024 - now
      • Head of IT Operations and Services

        Jan 2023 - Mar 2024
      • Team Lead IT Control Center & Major Incident Management

        Apr 2022 - Aug 2023
      • Major Incident Manager

        Oct 2020 - Mar 2022
  • Licenses & Certifications

    • Audi IT Project Manager Level 3

      AUDI AG
      Jan 2016
    • ITILv3 Foundation

      APMG-International
      Jun 2010
    • CR 100 CRM

      SAP
      Oct 2011
    • Train the Multiplicator für ServiceCenter 2.0

      Volkswagen AG
      May 2013
    • Level 4 Spoken English for Industry and Commerce

      London Chamber of Commerce and Industry
      May 2009