Experience

• 

  University of georgia

  Oct 2011 - Jan 2014

  Informal recreational staff

  • Provided excellent customer service and maintain positive relations and rapport with SRC members. • Demonstrated familiarity with and competence in Student Recreation Center policies and operations. • Learned and represented the mission of Recreation and Wellness.• Assisted with inventory management of retail products as well as rental equipment. • Maintained CPR/FA & AED certifications

• 

  Amia

  Aug 2013 - Nov 2013

  Volunteer/intern

  • Translated various sources from Spanish to English, including the organization's website, donation forms, and other paperwork• Interacted with the Office of Development’s permanent staff members brainstorming fundraising ideas; assisted with daily office tasks in Spanish• Observed the organization's budgetary planning to improve knowledge of non-profit organization management

• 

  Best friends pet care

  Dec 2013 - Dec 2013

  Seasonal playtime associate

  • Interacted with pet owners and provided quality customer service while also using correct animal handling procedures• Conducted group play for canine guests; supervised a group of up to twenty-five dogs and managed play room environment and animal interactions• Read and understood animal behavior in both individual and group settings; demonstrated the ability to identify when an animal is stressed, agitated, aggressive, friendly, submissive etc.

• 

  Uga hotel and conference center

  Jan 2014 - May 2015

  Guest services manager on duty

  • Greeted and escorted guests as they check in and out and perform necessary services• Provided information to guests about hotel services as well as local businesses and attractions• Remain informed about ongoing events and conferences at the hotel • Responded and take action on guest complaints and problems• Operated the courtesy shuttle van in compliance with all laws and regulations

• 

  Intercontinental hotels group

  Jun 2014 - Aug 2014

  Global digital marketing intern

  • Supported Program Manager with day-to-day tasks for Global Brand Protection program o Monitored online travel agencies and competitors for brand infringements, using MarkMonitor® o Developed reports illustrating various types of violations as evidence for internal departments o Responsible for updating monthly status reports for the Global and Regional Performance Marketing teams• Participated in Global Summit: assisted with event planning and coordination; attended and participated at three day conference• Responsible for weekly data retrieval and file upload in support of Performance Marketing programs• Attended ongoing IHG information sessions covering operations, brand immersion, marketing and strategy Show less

• 

  Atlanticus

  Aug 2015 - Dec 2018

  - Create and manage project plans for various marketing and event activities- Assist public relations with corporate culture events and communications- Coordinate events, meetings and trade shows by identifying, assembling and organizing requirements; establishing contacts; developing schedules and assignments; managing mailing lists to ensure event success- Attend trade shows for the furniture and home improvement industries to support sales with any event marketing needs- Strengthen partner relations and assist with joint efforts- Maintain files and create status reports for sales and marketing related projects- Provide administrative support to each member of the marketing team as needed Show less

  • Strategic Channel Manager, Aquina Health

    Jan 2018 - Dec 2018

  • Internal Corporate Event Specialist

    Jun 2016 - Apr 2018

  • Marketing Operations Specialist, Fortiva Retail Credit

    Aug 2015 - Mar 2018
• 

  Room2board boutique hostel

  Jan 2016 - Apr 2016

  Social media and reservation specialist

  - Administered morning shift at reception; opened cash box and set up the workspace for the afternoon shift- Provided 24/7 bilingual support at reception and wherever else needed on hostel's behalf- Supported and additional hostel needs (ie. supported kitchen staff when dish cleaning was backed up, helped cleaning staff when needed, cover afternoon shifts on late notice etc.)- Monitored and responded to online travel reviews- Organized and submitted monthly income receipts for government tax purposes- Planned and executed events for guests at the hostel- Provided travel tips and advice to hostel guests; aided guests in making vacation reservations (ie. scheduling tours, setting up car rentals, purchasing bus tickets etc.) Show less

• 

  Versatile credit

  Jan 2019 - Oct 2019

  Client and partner success

  Putting financing in the consumers' hands to instill purchasing confidence, providing opportunities for retailers and contractors to sell more: more credit applications, more approvals and more sales.Supporting Versatile's clients and partners through post-launch relationship nurturing. Promoting our ongoing innovation through onsite touch points and education around our dynamic software capabilities.

• 

  Self-employed

  Nov 2019 - Aug 2021

  • Client-Facing HubSpot Consultant, Luckie

    Apr 2020 - Aug 2021

  • HubSpot Consultant, Multiple Clients

    Nov 2019 - Jul 2021
• 

  Lululemon

  Nov 2019 - Nov 2020

  Educator at ponce city market
• 

  Sagepath reply

  Jul 2021 - Feb 2022

  B2b strategy manager
• 

  Lasso

  Feb 2022 - Nov 2022

  Marketing manager
• 

  Energycap, llc

  Feb 2023 - now

  • Senior Manager of Demand Gen and Marketing Ops

    Jan 2025 - now

  • Customer Marketing Manager

    Feb 2023 - Jan 2025