Jacob Wilderman

Jacob Wilderman

Husker Car Wash

Followers of Jacob Wilderman387 followers
location of Jacob WildermanLincoln, Nebraska, United States

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  • Timeline

  • About me

    Account Manager at Nelnet Campus Commerce

  • Education

    • Lincoln East High School

      2006 - 2010

      Activities and Societies: DECA, Football, Track and Field

    • Southeast Community College

      2020 - 2021
      EMT Emergency Care Attendant (EMT Ambulance)
    • University of Nebraska-Lincoln

      2015 - 2017
      Bachelor of Business Administration - BBA Business Administration and Management

      Activities and Societies: N/A

    • Southeast Community College

      2012 - 2015
      Associate of Arts (AA) General

      Activities and Societies: N/A I received my Associate's degree (Arts) in September, 2015 from Southeast Community College.

  • Experience

    • Husker Car Wash

      Mar 2008 - Jul 2010
      Husker Car Wash

      -During my time at Husker Car Wash, I learned how to interact with customers professionally and provide a superior experience and service.-This being one of my initial work experiences, I learned efficient time management, and customer service skills.

    • Schaefer's TV and Appliance

      Aug 2010 - Jan 2018

      -Learned many different skills and I have been exposed to multiple aspects of the business process. -Assisted in the shipping and receiving process where I was responsible for interacting with customers in a professional and helpful manner. -Responsible for the proper and efficient storage/transfer of consumer electronic inventory. -Promoted to my current position as a retail support representative. -Acquire and retain the most current knowledge of our electronic product mix.-Assist customers in any of their electronics troubleshooting needs. Whenever needed I also deliver electronics to customers and install these products to our customers satisfaction. -Assist our resident IT Director in reformatting and repairing new/current/refurbished computers. -Proficient in the use of many operating systems, programs, and installing/troubleshooting our computers/LAN, and printers. -Installed and troubleshot networking error/deficiencies (routers, modems, data switches, wireless access points, run/terminated/toned Cat 5e and Cat 6 cabling. -Assist in updating pertinent information for our e-commerce business on our online shopping center (schaeferstv.com). Proficient in basic to intermediate data entry/research about current and past products. -Proficient in the use of programs used for transferring data from excel spreadsheets/access-like programs that are used for the above listed website. -Developed many skills including, but not limited to: proficient: customer service, team building/team work, problem-solving/research, communication (written and oral), process efficiency/management. Show less

      • Retail Support (Consumer Electronics)

        Jan 2012 - Jan 2018
      • Customer Technology Support-Logistics/Warehouse Operations

        Aug 2010 - Dec 2017
    • Sandhills Global

      Jan 2018 - Sept 2018
      Technical Editor
    • ALLO Communications

      Sept 2018 - Mar 2020
      Residential Installation Technician (Field Lead)
    • Nelnet Campus Commerce

      Mar 2020 - now
      Account Manager
  • Licenses & Certifications

    • Duolingo Spanish Fluency: Beginner (Estimated)

      Duolingo
      Dec 2015
      View certificate certificate
    • CPR/AED/First Aid

      American Red Cross
      Jul 2020
    • CPR/AED/First Aid

      American Heart Association
      Jul 2020
  • Volunteer Experience

    • Event Preparation

      Issued by Special Olympics Nebraska, Inc on Feb 2010
      Special Olympics Nebraska, IncAssociated with Jacob Wilderman