Sophie Posner

Retail Associate

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Arlington, Virginia, United States

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Timeline
About me
Hart School of Hospitality Management
Education
- James Madison University
  2022 - 2026
  Bachelor of Science - BS Hospitality Administration/Management
  Activities and Societies: Tri Delta Sorority, Club Tennis Team
- Washington-Lee High School
  2018 - 2022
  High School Diploma GPA: 4.0
  Activities and Societies: Varsity Tennis, Varsity Volleyball, National Honors Society, Best Buddies
Experience
- Bakeshop
  Jul 2020 - May 2022
  Retail Associate
  - Managed customer transactions- Trained new team members- Recognized multiple times for outstanding customer service- Excelled at handling difficult-to-please customers- Facilitated a 20% increase in take-out orders during COVID
- Sagatov Design + Build
  May 2022 - Jun 2022
  Residential Intern
  - Assisted team during Interior Design meetings- Developed new ideas for design based on appropriate residential finishings- Scheduled and attended tours of residential construction sites
- Aramark
  Sept 2023 - Dec 2023
  JMU Dining Hospitality Extern
  - Completes on-the-job training centered around people, finance, operations, safety, and marketing- Rotates through two different on-campus dining units, completing various jobs in the flow of food to gain both technical skills and career readiness competencies - Executes multiple catered events for small to large groups
- Collective DC
  May 2024 - May 2024
  Externship
  - Shadowed senior designers and project managers- Participated in design meetings- Learned Interior/Architecture concepts for commercial properties
- Washington Golf and Country Club
  May 2024 - Aug 2024
  Server
Licenses & Certifications
- TIPS Certification
  JMU Hart School of Hospitality, Sport and Recreation Management
  Sept 2023
- Prismm Fundamentals Certificate
  Prismm Technologies
  Mar 2024
- Revenue Management Education
  CoStar Group
  Apr 2025
- Cvent Certification
  Cvent
  Apr 2024
- ServSafe Manager
  JMU Hart School of Hospitality, Sport and Recreation Management
  Nov 2023
Volunteer Experience
- Volunteer
  Issued by Arlington Food Assistance Center (AFAC) on Jan 2017
  Associated with Sophie Posner
- Volunteer
  Issued by FRIENDS OF THE ARLINGTON LIBRARY on Jan 2017
  Associated with Sophie Posner