Alex Girrbach, IOM

Experience

• 

  Franz Breuning GmbH & Co. KG - Pforzheim, Germany

  Feb 2003 - Feb 2006

  Model & Casting Department Manager

  Headquarters of Global Jewelry Manufacturing CompanyResponsible for managing the entire pre-production tooling and design model process to create tooling models.Ensured internal processes for all design models were executed properly, managed master data for Headquarters and international subsidiaries.

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  Breuning Inc

  Feb 2006 - Feb 2009

  Customer Relations & Service Support Manager

  US Headquarter for German-based Jewelry Manufacturing CompanyManaged technical customer service and repair department, streamlined repair process and increased customer satisfaction by more than 50%.Managing entire RGA process in cooperation with sales representatives and US customers for merchandise returns exceeding $500,000 annually.

• 

  Cumming-Forsyth County Chamber of Commerce

  Jun 2010 - Oct 2016

  Director of Operations

  Development and execution of the operational & financial strategy of the organization, resulting in improving business performance in support of all departments. Managed front desk staff, responsible for annual tax audit as required by chamber by-laws. Responsible for managing monthly meetings with Board of Directors and Executive Committee.

• 

  Kemper America Inc

  Nov 2016 - May 2018

  Operations Manager

  Managed the operational and logistical strategy of the company, including hiring and training new team members, developed new company guidelines to ensure OSHA compliance. Implementation of Netsuite ERP system to further optimize efficiency within the entire organization. Negotiated vendor contracts including business insurance policies, health benefits and payroll.

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  IMPACT Small Business Solutions

  May 2018 - Dec 2020

  Business Owner

  10 years+ experience working with small businesses in the Metro Atlanta area, including working for the Cumming-Forsyth County Chamber of Commerce for over 6 years as Director of Operations. Allowing me to get a deep understanding of the needs of small businesses and I strongly believe that small businesses are the back-bone of a strong community. It is my mission to help small businesses making a meaningful impact locally and be successful.

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  Greater North Fulton Chamber of Commerce

  Jul 2018 - now

  Director of Accounting and Operations