Nick Chit

Experience

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  Ravenscroft Associates

  Mar 2000 - Jan 2003

  Office Coordinator

  Responsibilities included administrative support to an international medical office. Managed and maintained patient files, scheduled appointments and filed insurance claims. Processed and tracked patient payments, insurance forms and filings. Recorded patient payments in Quicken, and provided weekly reporting of patient payments to the accounting office.

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  Tower Records

  Feb 2003 - Dec 2004

  Sales Associate and Manager

  Managed and solved customer issues, developed sales strategies to support corporate mission. Controlled inventory and ordered shipments based on sales volume. Supervised and trained new Sales Associates. Supervised and reported on employee evaluations and performance reviews. Established employee scheduling chart and provided leave charts to employees. Developed and reported sales and financial data to sales team and company management. Maintained databases and inventory control for Floor Sales Associates and Corporate Management Team. Show less

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  The Home Depot

  Feb 2005 - Jun 2011

  Responsible for Supervising and Operating Entire Department at All TimesResponsible for Corporate Reporting on Inventory, Products, Budgeting, Sales, Projections, Employee Management and Site IncidentsPrepare Daily Sales Reports for Sales and Corporate Management Team on Gross Margin Return, Safety and Theft.Implement Certified Skills for Daily Operations include: LPG Fork Lift, Electronic Latter, and Electronic Pallet Check for Managing Inventory.Incorporate Client Project Management with Design Development of Inventory using Turbo CAD and Mill Work Expertise.Implement Corporate and State Safety Guidelines in Hazardous Environment.Instruct and Demonstrate Department Inventory to Employees Providing Written Materials and Hands-on Exercises.Manage problems with Employees and Corporate using Conflict ResolutionResponsible for Written Reports regarding Employee Interviews and Evaluations for Advancement and Compensation.Develop and Provide Employee Suspense Lists for ProductivityDevelop and Implement Department Employee Work SchedulesDevelop Client Relationships and Strategic Contacts to Insure High Volume Contracts from Corporate and Government Agencies. Show less Managed commercial special orders, coordinated vendor ordering, product distribution, associate on-site orders and client satisfaction.Provided hands on experience, in a high sales volume environment with independently developed contacts with local community.Responsible for customer inquiries, problem solving and providing detailed information on store policies with the intention of satisfying the client and corporate headquarters.Generated new business working with new private and government contractors and successful client follow-up.Responsible for customer service in the customer queries, problem solving and providing detailed information on new products. Show less

  • Department Supervisor

    Feb 2005 - Jun 2011

  • Customer Service and Sales Associate

    Feb 2005 - Nov 2005
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  Stock Building Supply

  Jun 2011 - Jul 2014

  Inside Sales Support

  Manages direct contact with internal and external customers and designated portfolio of clientele. Supervises inquires, product selection, order status, pricing, customer complaints, issues, resolutions and delivery schedules.Partners with Sales and Credit Teams to ensure accurate accounts receivable including prompt resolution of customer credits, processing of returns in a timely manner and notification of payment status with customers.Establishes open communication with market challenges, provides solutions and reports client and business development impacts.Coordinates and assists with new customer set up and maintenance within international company system. Proactively identifies customer, product or delivery issues; surfacing issues and proper resolution with sales and operations teams.Regularly reviews stock levels and inventory to understand impact to product delivery and re-order timeframe.Efficiently manages order entry workflow including timely and accurate order entry into the company system, response to requests for pricing, scheduling of deliveries and installation and other customer follow-up. Show less

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  Bridgewater Wholesalers inc.

  Jun 2014 - Jan 2014

  Inside Sales Representative
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  Carter Lumber

  Dec 2014 - now

  Inside Sales Support