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Cheuk Li, CRME

Cheuk Li, CRME

Front Desk Agent

Followers of Cheuk Li, CRME337 followers
location of Cheuk Li, CRMERowland Heights, California, United States

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  • Timeline

  • About me

    Area Director of Revenue at Evolution Hospitality

  • Education

    • San Diego State University

      2006 - 2010
      Bachelor of Arts (B.A.) Hospitality and Tourism Management - Hotel Management

      Activities and Societies: Kappa Sigma, National Society of Minorities in Hospitality (NSMH)

    • Cornell University

      2015 - 2015
      Hotel Revenue Management

  • Experience

    • Courtyard Marriott Solana Beach

      Aug 2010 - Jan 2011
      Front Desk Agent

    • Hyatt Regency Monterey Hotel and Spa

      Jan 2011 - Dec 2012
      Assistant Front Office Manager

      Completed Hyatt's Corporate Management Training program with concentration split between front office and housekeepingManaged the front office team which was awarded department of the year 2011Responsible for managing payroll and daily edits of the front office and PBXResponsible for creating weekly schedules for front office and PBXResponsible for training front office and PBX operatorsEnsured guest satisfaction and resolved any outstanding guest issues

    • Parc 55 San Francisco, a Hilton Hotel

      Dec 2012 - Dec 2014
      Housekeeping Manager

      1024 rooms - 4th largest in San FranciscoAwarded Manager of the 3rd Quarter 2013Increased associate satisfaction by 6 points in 2013Assisted director of housekeeping with managing house attendant hours as well as justification of house attendant hours through the use of weekly forecast, daily labor summary, and monthly P&LResponsible for training of room attendants and house attendantsResponsible for managing payroll and daily payroll editsResponsible for house attendant scheduleRevamped house attendant checklists Maintain proper par levels of cleaning supplies Show less

    • Grand Wailea

      Dec 2014 - Apr 2018

      • Assistant Director of Revenue Managemnet

        May 2017 - Apr 2018

      • Revenue Manager

        May 2016 - May 2017

      • Revenue Analyst

        Dec 2014 - May 2016

    • Hilton Los Cabos

      Apr 2018 - Jan 2019
      Director Of Revenue Management

    • Evolution Hospitality

      Sept 2019 - now
      Area Director of Revenue

  • Licenses & Certifications

    • Certified Revenue Management Executive (CRME)

      HSMAI
      Jul 2023