Jorge Luna

Experience

• 

  Teleperformance

  Feb 2008 - Sept 2008

  Costumer Service Agent

  Responsible of customer support and technical assist with ATT clients in USA, both English and Spanish speakers.

• 

  UANL

  Mar 2011 - Sept 2011

  Electronics & Instrumentation Intern

  Electronic projetcs development using National Instruments software MultiSIM and LabVIEW, Ni Elvis Development Platform. Analogic signal filters, Signal modulator, measurement and sampling. Instrumentation and occasional teacher with laboratory classes.

• 

  TydenBrooks

  Mar 2012 - Dec 2012

  Maintenance Technician

  Troubleshoot electromechanic, pneumatic, electronic and control systems in machines to ensure proper operation and reduce scrap & downtime. Corrective and preventive maintenance. Vision systems (Cognex) experience. Support in projects to improve machinery operation (cost & downtime).

• 

  John Deere

  Feb 2013 - now

  Responsibilities:- Oversee the PV&V (Product Verification and Validation) process within the Product Line Management Team, ensuring seamless coordination and completion of product verification and validation activities for all projects.- Strategically plan and execute initiatives to enhance product design solutions, focusing on cost efficiency, quality enhancement, and performance optimization.- Risk management efforts within Product Engineering projects to mitigate potential challenges and ensure project success.- Serve as the technical lead in discussions concerning customer expectations, leveraging analytical insights to define and enforce engineering specifications for complex problems and projects.- Provide ongoing technical support to various sub-processes within the Product Line, including Marketing, Customer Support, Quality, Manufacturing, and Program Management, fostering cross-functional collaboration and efficiency. Show less Manage and lead tests for the PV&V subprocess in every phase of the Enterprise Product Delivery Process to meet the reliability goals for prototype and new equipment on time, cost and resources. Teamwork with PV&V and Design units from United States, France and India to manage, schedule and perform field and laboratory tests internationally. Design of test fixtures and instrumentation for new and existing test procedures. Coordinate technical staff in performing field and lab tests. Skilled in Data Adquisition Systems & Instrumentation.Research: Benchmarks, Machine Duty Cycles, Field Data Adquisition, Composite Life Analysis, Technology Development Projects and Engineering Verification Procedures. Show less

  • Front End Loader PV&V Lead

    Jul 2024 - now

  • Mexico Utility Tractors PV&V PLMT

    Aug 2023 - now

  • PV&V ENGR, LOADERS & TRACTORS PLMT

    Nov 2020 - Aug 2023

  • Sr. Test Engineer

    Nov 2016 - Nov 2020

  • Test Engineer

    Feb 2013 - Nov 2017