Shota Tchigladze

Experience

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  Il Panino

  Sept 2000 - Dec 2004

  Security Manager

  • Coordinated and enforced the company policies and regulations while emphasizing in customer’s safety• Reported all incidents within the company’s premises, including medical emergencies and visible crimes to lawenforcement• Continuously monitored security cameras and patrolled the company’s surroundings

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  Lehman Toyota

  Jul 2005 - Sept 2007

  Sales Representative

  • Successfully exceeded the company’s goal targets on a monthly basis• Recognized as a top sales generator with a high growth of a 60%-70% closing ratio• Consistently in the top 5% in the dealership sales

• 

  GM Family Enterprises,

  Sept 2007 - Jun 2009

  Sales Executive

  • Assisted clients with purchasing, leasing and financing Lexus new, and pre-owned vehicles• Achieved sales objectives on a monthly basis by consistently meeting the top 12 percentile in the company• Attained highest customer service satisfaction in the dealership

• 

  Clevlander

  Oct 2009 - May 2012

  Manager

  • Oversaw staff performance and security by managing daily operations with professionalism• Effectively ensured a safe work environment while retaining company standards for excellence• Top notch customer service resulting in guest and employee satisfaction

• 

  Segafredo Spazio

  Aug 2012 - Aug 2015

  Manager

  • Managed security ensuring guests’ safety by protecting property from any criminal activity• Monitored guests admittance onto site and safety in their departure• Implemented safety operation policies and procedures

• 

  EL Tucan

  Sept 2015 - now

  Security Manager

  • Protected each entrance (including employee)• Created SOPs and procedure training for a many different circumstances• Supervised security to protect establishment from theft and to ensured the safety of clients• Made sure the security personnel performed their duties