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Ivan Ivanov

Ivan Ivanov

Technical support

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location of Ivan IvanovLozenets, Sofia City, Bulgaria

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  • Timeline

  • About me

    SR Technical Service Desk Specialist L2 at Ingram Micro Bulgaria

  • Education

    • Specializirano Visshe Uchilishte po Bibliotekoznanie i Informacionni Tehnologii

      -

    • Professional School of Telecommunications

      2000 - 2005

      Activities and Societies: Telecommunication technics Telecommunications, hardware, software... etc

  • Experience

    • Online Direct

      Jun 2006 - Sept 2012
      Technical support

    • IBS Bulgaria

      Oct 2012 - Jan 2016
      Service Engineer

      Servicing hardware and software of laptops and personal computers Lenovo ThinkPad, ThinkCenter. Servicing Toshiba e-Studio printer series. Managing and administering users in Active Directory.

    • Ingram Micro Bulgaria

      Jan 2016 - now
      SR Technical Service Desk Specialist Lvl 2

      Working with Bottomline Transform Designer Tool and Transform Foundation Server (Formscape) on creating/enhancing new or existing process for data manipulation and PDF print.SQL Queries/administration in combination with SSIS packages modifications and enhancements. Managing the DSS (Data Storage System) for EMEA Countries. DSS main role is to be a DataWarehouse system built under MSSQL, not Oracle as usual DWH systems.Administering the EMEA SharePoint sites.

  • Licenses & Certifications