Yousef Ibrahim

Experience

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  Pioneers Academy

  Jan 2012 - Jun 2012

  IT- Help Desk -Trainee

  -Working on different OS platforms (Windows 7, XP, 2000, 98, Windows server 2003, 2008).- PC’s maintenance, problem solving for users. - Delivers, tags, sets up, and assists in the configuration of end-user PC desktop hardware, software . - resolves users network or local printer problems, PC hardware problems. - Helps install local area network cabling systems and equipment such as network interface cards,hubs and switches. - Implementation of an anti-virus protection for the main servers and all connected users to insure quick communication procedures of virus spread information. - implementing monthly back-up of servers on the specified days. Show less

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  Natcom

  Jul 2012 - Jan 2014

  Technical Support Engineer

  Working as a Site IT Technical Support Engineer for Company Customers sites specially the following sites:1- Samra Waste Water Treatment Plant O&M Company - Zarqa2-Degremont Company - Zarqa3- Jerusalem International Hotel – Amman4- Arab Electrical Industries – Sahab.-Supervising and managing the Technical above sites. - Troubleshooting windows Server problems. - Administrating Customers Networks. - Installing and configuring Computer hardware, Software, Systems, Networks, Printers, Scanners, IP Telephone. - Talking to clients and computer users to determine the nature of problems. - Responding to breakdowns. - Investigating, diagnosing and solving computer software and hardware faults. - Shift and install new Computers. - Repairing equipment and replacing parts. - Maintaining records of software licenses. - Managing stocks of equipment, consumables and other supplies. Show less

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  NATCOM Accuracy Solutions

  Jul 2012 - Jan 2014

  Engineer Network
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  Khadamat For Integrated Solution

  Jan 2014 - now

  Director of the Department IT