Rizza Jean Pineda

Experience

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  LandBank of the Philippines

  Jan 2019 - Apr 2019

  Internship Trainee

  I'm one of OJT Trainee in Northern and Central Luzon Lending Group, LBP. I support the lending team in their day-to-day activities. I work closely with experienced lending professionals to learn about the lending process, understand the credit risk assessment, and gain exposure to various types of lending products.

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  BDO Unibank

  Nov 2019 - Apr 2020

  Client Services Associate

  As a Client Service Associate, my primary focus is to provide exceptional customer service to clients and ensure their satisfaction with the company's products or services. I am responsible for building and maintaining strong relationships with clients, acting as their main point of contact for any inquiries, requests, or concerns.

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  Saviourmed International Placement Inc. ( Recruitment Agency)

  Jan 2021 - Dec 2022

  Office Staff / Secretary

  As an Office Staff or Secretary, my responsibility is to support the recruitment process by providing administrative and clerical assistance to the recruitment team. My primary duties include conducting interviews, maintaining recruitment records, making a job offer, onboarding process, and sourcing applicants.

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  Coop Cabs

  Nov 2023 - now

  Administrative Assistant

  Perform data entry tasks, including inputting information into spreadsheets or databases- Provide excellent customer service by answering phone calls, responding to emails, and assisting visitors at the front desk- Maintain office supplies and inventory, ensuring that necessary items are stocked and readily available- Assist with clerical duties such as filing, photocopying, and organizing documentst.-Process and transmit information and instructions to co-ordinate the activities of vehicle operators, using a variety of computer-aided communications and dispatching equipment.-Enter taxi kilometers, passenger, and fare information into excel files.-Compare distance on receipts against estimates.-Prepare documents for all external audits.-Respond to customer inquiries and concerns.-Input vehicle and operator information into internal software-Investigate incidents with drivers and/or customers. Conduct phone interviews when required.-Prepare weekly vehicle on time arrival reports.-Verify operator licenses and other files.-Assist leasing department.-Upload vehicle information into the City of Toronto portal.-Respond to external emails in a timely manner. Show less