Benson Tu

Experience

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  IBM

  Jul 2013 - Dec 2013

  Internship

  1. Team leader in internship and responsible for IBM promoting2. Researched Hadoop, HBase and HDFS for designing solution to TSMC database3. Held social events for team members

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  Observ Commodities

  Nov 2014 - Nov 2015

  Data Analyst

  Tools for improving your trading intuition should be available without you having to build models from scratch.We crunch the data to generate forecasting scenarios for you. You can polish your instinct for emergent market trends by observing how forecasts fluctuate with price movements.1. Focus on North American natural gas trading market2. Built up a prediction model with different scenarios based on regression3. Designed an interactive interface for transportation fees comparing4. Building an Agent-based model for presenting the simulation in NG trading5. Examine and Explain the transaction price and volume6. Leveraged AWS RDS, EC2 services Show less

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  EZTABLE

  Nov 2015 - Mar 2016

  Product Marketing Analyst

  1. Ads Optimation - Achieved ad cost-reduction of 10% over Google Adwords, Pixnet, ​and​ TripAdvisor2. Process Optimization - Defined SOP for Google Adwords, including campaign creating, copy standardization, keyword optimization3. Campaign design - Designed Chinese New Year activities for user acquiring

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  CTBC Bank

  Mar 2016 - Mar 2018

  Product Manager

  1. Managed an O2O payment solution for Taiwan Top4 convenience stores and department stores (transaction volume YoY 100%+), established product guidelines and optimized business development flow.2. Maintained business partnerships with top payment players such as LINE Pay and Samsung Pay.3. Built product features, including e-invoice, risk-control mechanism, voucher redemption and internal dashboard. Optimized the transaction process to reduce system complexity.

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  Edenred Taiwan

  Mar 2018 - Jul 2021

  1. Manage TicketXpress, a digital voucher solution with double-digit YoY growth in transaction volume, for B2B2C and B2C markets in Taiwan.2. Engage with APAC product team to ensure alignment on long-term product strategy, roadmap and cost estimation. Explore business opportunities, evaluate the business impact of requirements and do prioritization weekly, deliver sustainable solutions, manage budgets and analyze business performance data.3. Lead cross-functional teams and turn business goals into workable requirement documents, collaborate with internal IT teams in Taiwan and Shanghai and business partners on development, manage system integration with brands and perform UAT before delivering a solution.4. Delivered solutions to address pain points in the B2B2C gifting market, including dynamic face value, multiple selections, flexible voucher customization, and voucher delivery feature. Built a mobile App to acquire key accounts, and increased the penetration rate of the employee benefits market. Initiated a long-term business process reengineering project for increasing business operation efficiency by 31%. Show less

  • Product Manager

    Jul 2019 - Jul 2021

  • Project Manager

    Mar 2018 - Jun 2019
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  Taiwan AILabs

  Jul 2021 - now

  1. Built and operated an open API platform for developers, including conducting competitor analysis, defining pricing strategy, implementing a billing module, a payment module, and managing API products. Engaged with ASR, NLP, TTS, and Arts ML teams to align the product roadmap and released APIs.2. Delivered a voice-based solution to a HIS vendor and a TTS API with a customed voice to a top magazine media in Taiwan.3. Delivered span retrieval-based question answering POCs and Al-based proposals to Banks.4. Cooperated with ML teams to build new models, including problem identification, data preparation matrix definition, and model verification.5. Worked with the data analytics team and designed indicators to explain collaborative behavior results. Show less

  • Product and QA team lead

    Apr 2024 - now

  • Product Team Lead

    Jul 2023 - Apr 2024

  • Productivity products lead

    Feb 2023 - Jul 2023

  • Product Manager

    Jul 2021 - Jan 2023