Nate Sullivan

Experience

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  Scott Fleary

  Dec 2005 - Feb 2006

  Scenic Assistant

  I assisted the scenic painter for Dancing on Ice

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  National Theatre

  Jun 2006 - Aug 2008

  Workshop Labourer

  While I was studying at University I worked during my holidays in the metal workshop at The National Theatre

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  Bohemian Events

  Aug 2006 - Oct 2008

  Creative Maker

  Freelance maker working on Carnival costumes, puppets and floats. Skills include carpentry, metal work, painting and performing in the event itself.

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  Hitchin BID

  Jun 2009 - Jul 2012

  Town Centre Ranger

  As a Town Centre Ranger I work and interact with members of the public (shoppers, commuters, workers, tourists, residents, etc.), retailers, street traders, businesses, officers of statutory agencies (e.g. local authority, police, transport, traffic), special event promoters and participants, street cleansing and highways engineers.Enhance the public realm by acting as "eyes and ears" on the streets, responding to all matters affecting the quality of the BID environment by monitoring, recording and reporting relevant information for remedial action as necessary.I regularly attend the Hitchin Pub Watch meetings and have been voted to be the Secretary, I maintain the website and take minutes at the meetings.I have worked on a community art project where I worked with other companies, organisations and members of the public to turn a disused building to a bright colourful community project.I have helped with the set up and running of events in the town, one of which involved working with local business to set-up and run an 'Independents Day' to help the businesses on the edges of the town to promote themselves. This was the fist of it's kind in Hitchin and was a popular event with the businesses taking part and the public attending and created a great atmosphere in the town. I am part of the Hitchin Fashion Committee, and help to set up and run fashion shows in the town square to help promote the local independent shops we have in town.I set up and maintain the company social media accounts on Facebook, Tumblr, LinkedIn and Twitter. Show less

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  Welwyn Hatfield Borough Council

  Jun 2012 - Oct 2013

  Hatfield Town Centre Co-ordinator

  • Managed the town centre hub, organised a timetable for the partners utilising the hub, furnishing and displays. Dealt with the day to day running and the public enquiries• Organising and running a programme of events to attract people to the town centre including the Christmas light switch on, Hatfest fun day and a circus skills workshop.• Worked with website and graphic designer to set up, populated and maintained the town centre website.• Used various forms of marketing to promote the town centre, events and the farmers’ and craft market such as posters, local newspapers, website and social media. • Co-ordinated the Hatfield Town Team which involved organising the meetings, circulating agendas, taking minutes.• Involved with organising and on the day co-ordination of the Olympic Torch Relay event• Managed the monthly certified farmers’ and craft market, created a computerised database of stall holders, processed new applications to make sure they complied with the certification, I organised the layouts • I managed the high profile Portas projects which included buying staging, setting up the town shop, research and purchasing of new market stalls, working with the local planning officer to improve the transport links and signage to the town centre.• I created and maintained the company’s presence on social networking sites to keep the local businesses and public up to date with the projects that the company were working on at the time and to promote the town. Show less

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  Bright Hammer Fitness

  Oct 2013 - Oct 2013

  Freelance Graphic Designer

  • Worked with the client to work out what it was he wanted for the design and how to work within the brand identity.• Sent across a few alternative draft designs for the client to chose which one was preferred.• I completed a final hand drawn design that the client was happy with and sent it through within the agreed timescale.

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  Institution of Engineering and Technology (IET)

  Jul 2015 - Sept 2021

  I was chosen to be one of the team that researched the various virtual platforms on the market to choose the one that best suited the needs of the company. Once the platform was decided upon I worked on upskilling the team to be able to build events on the problem and problem solving when needed.I utilise external event applications; virtual event platforms, paper submission systems, registration systems and badging software as well as training other members of the team to use them.I Work with producers, stakeholders or community managers, building relationships with them to make sure the event is delivered as per the event brief. I source, negotiate and liaise with venues, AV companies or other suppliers the event needsI manage the onsite delivery of events; speaker liaison, venue/catering and sponsor liaisons, branding and delegate experience.I was asked to be part of a group of behaviour champions and given facilitator training to run sessions to help other members of the company to adapt to the new behaviours. Show less I Project managed the creation of 4 daily news videos for one of our large conferences, I explored the various options of how we could achieve this. Worked with IET.tv to storyboard and design graphics. Wrote the script and schedule, they were filmed, edited, approved and live each day.Attended conferences to promote The IET and either work with IET.tv to research, book and conduct interviews or use the handicam to capture and edit interviews myself covering hot topics and for promotion I Worked with volunteers and the Community Manager to create an event brief for a range of events; seminars, lectures and dinners on the hot topics within the relevant area.I used the content management system to create and edit event pages, set-up online registration using the appropriate systems (paid for or free)I created marketing plans for events and post event content to make sure that members are informed of the new content. Using Adestra to create and send email campaigns for pre and post event marketingI worked with other areas within The IET to cross promote activities and services Show less I conducted web, email and telephone research to validate new event proposals, hot topics, location and potential speakers I Wrote and proofed all material for web, email and print marketing channelsUsed the research conducted to create an exciting and relevant programme, approach and confirm speakers to present at the eventsI signed off on event budgets and liaised with the Event Services department to ensure the events stayed on budget and delivered their targeted surplusI attended internally and externally run events to build and maintain a network of contacts in the industries relating to my events Show less

  • Event Logistics Manager

    Aug 2017 - Sept 2021

  • Community Event Producer

    Nov 2013 - Aug 2017

  • Event Producer (FTC - secondment)

    Jul 2015 - Jun 2016
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  Lead Forensics

  Sept 2021 - Dec 2022

  Customer Success Manager

  As a Customer Success Manager, I work with a portfolio of clients from a wide range of industries. Some of my main responsibilities are:- Customer Support- Ensuring our technology is successfully implemented and adapted to meet individual needs- Calibration sessions to ensure that the technology is fully understood- Providing marketing guidance to customers, enabling them to drive more traffic to their websitesMy key skills within this role is:- Retention- Strong relationship building - Proactive contact strategy- Referral KPI's- Upselling/Cross-selling KPI's- Problem Solving Show less

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  South West IT

  Feb 2023 - now

  • Senior Operations Manager

    May 2023 - now

  • Senior Technical Coordinator

    Feb 2023 - May 2023