Natasha Bocvarovski

Natasha Bocvarovski

Customer Service Consultant

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location of Natasha BocvarovskiGreater Melbourne Area

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  • Timeline

  • About me

    KPMG Australia | CSM & CSPO | SAFe5 Agilist | Lean Six Sigma

  • Education

    • La Trobe University

      -
      Bachelor of Arts - BA PSYCHOLOGY
  • Experience

    • Tenix Solutions

      Dec 2009 - Jun 2012
      Customer Service Consultant
    • Lendlease

      Jun 2012 - Jun 2013
      HR Coordinator
    • Tenix Solutions

      Jun 2013 - Dec 2017
      Operations Manager

      Leading multiple operations functions and teams to deliver on SLAs with ongoing continuous improvement focus including; Process standardisation, workforce optimisation & technology adoption.

    • Civica

      Jan 2018 - Aug 2021

      Program manager responsible for the end to end management of a range of high value, high profile projects and programs of work. Project manager responsible for the end to end delivery of process optimisation and technology implementation projects.

      • Solutions Program Manager

        Jul 2019 - Aug 2021
      • Project Manager - Digital Transformation

        Jan 2018 - Jul 2019
    • PwC Australia

      Aug 2021 - Jul 2024
      Manager - Digital Operations
    • KPMG Australia

      Jul 2024 - now
      Associate Director
  • Licenses & Certifications

    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
    • Certified ScrumMaster (CSM)

      Scrum Alliance
    • Lean Six Sigma Green Belt

      University of Melbourne
    • Certified SAFe® 5 Agilist

      Scaled Agile, Inc.
      View certificate certificate