Sidney Ng'ethe

Experience

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  UUNET (now MTN Business) Ear Walk 2009

  Apr 2009 - Jul 2009

  Team Leader

  • Determined strategic options for the walk, selected those to be pursued and decided the means to implement and support them.• Communicated progress reports and decisions with the Board of directors.• Recruited and organized a team for event planning and management.• Liaised with the event corporate sponsors and service providers.• Monitored relations with relevant stakeholders by gathering and evaluating of appropriate information before, during and after the walk.• Created, maintained and encouraged effective communication channels for the walk organizing team members to do their work.• Gave guidance and leadership to the organizing team members.• Ensured that all organizing team members contribute, by working with those who needed help. Show less

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  Heartbit Computer Solutions Limited

  Oct 2009 - Sept 2012

  Partner and Business Development Manager

  • Partnered with a friend to establish Heartbit as an indigenous I.C.T business in Kenya with a specific focus on providing professional and customized online business solutions to businesses in East Africa.• Built a growing customer base within a defined niche market. • Identified unmet prospect's needs and offered solutions by assessing their existing and projected needs.• Discussed proposals with prospects and made follow-ups to final conclusion, collecting payments for contracted services.• Managed new contracts to successful completion and delivering within the agreed schedules to customer’s satisfaction.• Retained and grew the value of the business market share in defined markets through superior customer relationship management and sales execution based on fact-finding results.• Provided continuous after-sales services to customers.• Carried out market surveys and gathering market intelligence.• Cultivated customer relationships, following up, solving complaints and client visitation. Show less

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  Ibuka Charitable Trust

  Mar 2010 - Oct 2013

  Co-Founder and Founding Chairperson of the Board of Trustees

  • Started the not for profit organization to promote sustainable development amongst the youth.• Defined the Trust's vision, mission, and values to guide and set the pace for its operations and future development.• Determined strategic options, selected those to be pursued, and decided the means to implement and support them.• Set strategy that ensured the Trust's organizational structure and capability were appropriate for implementing the chosen strategies.• Delegated authority to founding members• Monitored and evaluated the implementation of strategies and business plans.• Exercised accountability and responsibility to relevant stakeholders.• Ensured that communications both to and from relevant stakeholders were effective.• Promoted the goodwill and support of founding members and relevant stakeholders. Show less

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  Sid Travel

  Oct 2012 - Feb 2016

  Owner

  • Started the business to offer small-group tours & travel-related services to travel enthusiasts.• Grew the business across key areas, including customer acquisition, revenue generation, product differentiation, profitability and commercial agreements with suppliers, and financiers.• Maintained exceptional customer service, product mix, operational efficiency, and customer satisfaction.• Introduced new revenue streams through innovative tour packages and travel services.

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  Kamikazi Enterprises

  May 2015 - Feb 2016

  LPG Business Development Manager

  • Increased sales and profitability in the Commercial Gas business unit.• Grew market share in the assigned territory by acquiring –and retaining– new customers.• Increased recurring monthly revenue by generating new business in the assigned territory.

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  Sid Business (In-formation)

  Jun 2016 - Sept 2017

  Founder

  • Conducted market research to identify the e-commerce industry trends in Kenya and commercial opportunities for the business.• Started and led the business from scratch to product development and piloting a tech-driven distribution service that made the supply of goods and services to consumers more convenient and easily accessible through an integrated mobile commerce platform.• Directed the development of the mobile commerce platform as the main revenue stream.• Enabled digital transformation in the business by offering automated customer-centric products and services.• Led the infusion of new business ideas and technology into the functions of the company. Show less

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  Sidelivery Services Limited

  Oct 2017 - Oct 2018

  Founder & Director

  • Started the business from scratch to sales in 4 weeks.• Raised over $ 14,000 debt capital to finance startup costs and business operations.• Led the company in successfully offering on-demand and scheduled last-mile delivery of Bulk LPG to Hotels, Restaurants, Cafeterias and Schools in Nairobi, Kenya.• Enhanced revenue performance through sales development and account management.• Directed marketing and customer service efforts that allowed the business to meet and exceed customer expectations.• Conducted financial feasibility analysis and structured invoice factoring and import financing to finance working capital.• Gave direction and leadership towards achieving the business goals and objectives.• Directed strategy towards the profitable growth and operation of the company.• Closely monitored the operating and financial results against plans.• Maintained the operational performance of the company.• Represented the company to customers, suppliers and financiers. Show less

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  Tristar Air/Rudufu Airline

  Dec 2018 - Mar 2019

  Personal Aide to the Director

  • Provided administrative support to the Director.• Managed Director’s travel arrangements.• Processed Director’s correspondence, ensuring that incoming correspondence was dealt with by the Director/or on behalf of the Director, or other staff as appropriate.• Assisted Director in following up with the action on matters which fell within the Director’s responsibility.• Handled sensitive and complex issues in a professional and objective manner. • Any other duties as was reasonably required by the Director. Show less

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  LLoryap

  May 2019 - Aug 2019

  Independent Consultant to the Director

  • Worked closely with the CEO to realize significant market opportunities for their product portfolio • Assisted in nurturing business relationships and closing key partnerships that drove value for the business.• Developed and oversaw the implementation of the sales funnel and go-to-market plan.• Initiated sales activities for the group and product portfolio.• Supported the CEO in implementing new business initiatives across the product and tech team.• Identified opportunities for the business as a result of market changes.• Analyzed existing approaches to sales and business development and recommended changes where appropriate. • Optimized business operations across the group by supporting the CEO in different capacities. Show less

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  Frontier Consulting KE

  Oct 2019 - Nov 2019

  Qualitative Market Researcher
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  Revolution Analytics Ltd

  Dec 2019 - Jul 2020

  Head of Business Development

  Worked with an awesome team of PhD-level Data and Computer Scientists to offer automated data analytics solutions to Financial Service Providers in Africa, using machine learning and artificial intelligence techniques. Revolution Analytics helps FSPs in Africa to enhance their decision-making processes by automating the data analysis procedures through machine learning, so they can:1. Shorten loan appraisal - and disbursement - period. 2. Reduce the time taken by credit officers to assess the creditworthiness of loan applicants.3. Improve accuracy in making informed, data-driven, lending decisions.4. Reduce cost and time from manual risk assessments.5. Increase customer satisfaction by offering faster, more targeted credit facilities. 6. Increase interest income portfolio by originating lower-risk loans, faster.As Head of Business Development, I was responsible for Customer Success, Sales, and Marketing. Show less