Johan Nahl

Experience

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  RSUD Cibinong

  May 2007 - Aug 2007

  Nutritionist
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  Hotel Kartika Chandra

  Sept 2007 - Nov 2007

  Baker - Steward

  Pastry line

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  The Ballroom at Park Lane

  Aug 2008 - Aug 2009

  Steward - Cook

  Socier and Pastry

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  KFC Indonesia - PT. Fast Food Indonesia. Tbk

  Aug 2009 - Mar 2018

  🔹The Audit refers to the quality management standard in accordance with the ISO 9001 clause by performing monitoring on a controlled document or observation in the field as well as applications by the auditors, will then do compare with monitoring quality objectives as well as predefined job description management.🔹Departments/fields in the audit include: KFC Ops (Restaurant), the Internal Audit, IT, Purchasing, Logistic, R&D, GA and Marketing Dept.🔹Report audit results to the Coordinator of the AMI will be discussed and in the monitor constantly by top management.Superior : KAMI Show less 🔹 Draft quality assurance policies and procedures in restaurant KFC and Warehouse KFC🔹Interpret and implement quality assurance standards🔹Devise sampling procedures and directions for recording and reporting quality data🔹Review the implementation and efficiency of quality and inspection systems plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality🔹Document internal audits and other quality assurance activities🔹Investigate customer complaints and non-conformance issues collect and compile statistical quality data analyze data to identify areas for improvement in the quality system develop, recommend and monitor corrective and preventive actions🔹Prepare reports to communicate outcomes of quality activities🔹Identify training needs and organize training interventions to meet quality standards coordinate and support on site audits conducted by external providers🔹Evaluate audit findings and implement appropriate corrective actions monitor risk management activities responsible for document management systemsSuperior: Exec. Audit Manager Show less 🔹Responsible for managing KFC branch is based on service based on CHAMPS+ (Cleanlines, Hospitality, Accuracy, Maintenance, Product Quality, Speed) People, Safety and Security.🔹Responsible to lead 3 biggest National sales KFC restaurant (KFC La-Terrace)🔹The scope of work includes the achievement of store P&L, BSC, Internal Audit, eCER, CMS which are rooted in customer satisfaction and store management.🔹Leading 2-4 ARGMs, 1-2 Shift Leaders and up to 120 team members (KFC Restaurant, Coffee-Krushers, Drive Thru, Catering Birthday, KFC Pre School x Dewi Hughes, KFC Nge-jam, Nonbar, KFC a.m and Home Delivery).Superior: Area Coach Manager Show less 🔹Starting a career in a Management Trainee (MT) program that lasts for 3+3 months with project evaluation and monitoring supervised by an RGM (Restaurant General Manager).🔹Being a representative of RGM in managing specific work areas, can be rotated with other ARGMs on a regular basis such as inventory, training, maintenance, cleanlines, quality-food safety products, scheduling Supporting teams that contribute to the Dept ops targets.🔹Fully responsible when being the In Charge Manager in each Shift in managing KFC branches, carrying out specific work as individuals and general as ARGM Show less

  • Auditor Mutu Internal ISO 9001:2015

    Feb 2016 - Mar 2018

  • Regional Quality Assurance / Auditor Halal Internal

    Jul 2011 - Jan 2018

  • Restaurant Manager

    Oct 2010 - Jun 2011

  • Assistant Restaurant Manager

    Aug 2009 - Oct 2010
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  CV. Berkah Alam Nusantara

  Aug 2015 - now

  Managing Shareholder

  Capitalization and Optimization of Non-Movable Assets:▪️8 units of Shophouses and Kiosks, Sawangan Depok +/- 200 m²▪️2 plots of land, Sawangan Depok 3450 & 788 m²▪️2 plots of land, Cicurug Kab Bogor 200 & 2200 m²▪️1 plots of land, Duren seribu Depok, 8110 m²Open for collaboration opportunities or other prospects, All existing contacts are in active condition.

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  SARIRASA GROUP

  Mar 2018 - Jul 2018

  Business Area Manager

  Become a Senior AM assistant who handles 8-12 Brand Sate Khas Senayan stores (still in probation & operational management training progress.Superior: Brand Manager

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  PT. Vizta International Indonesia

  Jul 2018 - Jun 2019

  Operation & Franchise Manager

  🔹Planner & supervisor of operational outlets owned by master franchises and partners, develops and maintains positive relationships with franchise owners as business consultants at 96 existing outlets.🔹Helping coordinate with legal matters and coordinating with community organizations and security forces. 🔹Conduct regular performance assessments and implement strategic and non strategic improvement plans in coordination with top management and partners.Superior: CEO

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  F&B Indonesia (Chatime Indonesia)

  Jul 2019 - Jul 2024

  Area Ops Manager - Part Of Kawan Lama Group

  Brand : Chatime, Atealier, Gindaco, Cupbob, Go Go CurryHead office, Jabodetabek, Purwakarta, Cikampek dan Karawang🔹Business Channel : In store Services, In house Online Store (F&B app), 3rd Online store (Gofood, Grabfood, Shopee Food), Exhibition/bazaar & Food Truck.🔹Business & Analysis: Become initiator, evaluator and recommend to TOP Management on business development strategic in the form of branch openings and consideration of under performance decicion.Planning & Supervision: Planning and supervising outlet operations, staff management as well service quality, inventory and branch financial control. 🔹Employee Training and Development: Oversee almost 300 employee training and ensure periodic implementation of operational procedures using various methods. Become the PIC and key collaborator between the store operations team (14-28 multibrand stores) with the support department and external parties of the company.Achievements and Career Points:▪️Average Performance KPIs over 5 years: Rated as good to excellent (Scale B and C) in both sales and non sales indicators.▪️District sales experienced, a gradual recovery followed, reaching 110% in 2021 and stabilizing at 102% in both 2022 and 2023 after pandemic. Notably, the average Same Store Growth (SSG) in the latest year was a positive 4.7%.▪️Established a Distinctive District Hospitality Culture: Created a culture of “Dengan Senang Hati” & Awareness at the district level, resulting in reduced customer complaint issues until 76% (National level) and a decrease in employee turnover by more than 70%.▪️Declining Trend in Integrity Cases: The annual trend of integrity related cases has consistently decreased by 75% YoY (based on findings from the HQ). ▪️Area Manager Discipline and Consistency Award 2023, National F&B Indonesia Outing, Yogjakarta, Chosen by peers, presented by the Board of Directors.Superior: Regional Manager Show less

• 

  RAINDEAR Group

  Sept 2024 - now

  Corporate Operations Manager

  As the Operations Manager at Raindear Group (Brand Altro Coffee, Raindear Coffee & Kitchen, PutPit Kopitiam, OSSO Sport Hub).Group is an innovative food and beverage lifestyle group, proudly recognized as one of the top three local market leaders in Bogor and its surroundings. I oversee the operations and support division with a skilled team, including 7-9 Junior Managers- Repair & Maintenance- Business Development- Partnership, Activation, Marketing, Branding, Social Media & Design, w/Manager- Security & Parking, w/Chief- Bar, w/Manager (Sep 2024-Feb 2025)- 6-8 Big Outlet, w/ManagerCollaborating with the CEO, we continuously innovate and explore new growth opportunities.Project 2025Business Growth & Infrastructure Development Expansion plan on three new outlets:- Raindear Summarecon Bogor - as Project lead- PutPit Kota Wisata Cibubur - as Project lead- New Brand & Business OSSO Sport Hub at Summarecon Bogor with 1.2 Ha Land size Here are Semester 1 Achievements - After Joining Achieved over 5.6% average bill growth compared to the same period last year.- Successfully reduced turnover by over 20%, enhancing team stability.- Achieved over +23% engagement level, strengthening brand presence and customer interaction.- Saved over IDR 220 million across multiple projects, including IT optimization, catering adjustments, and labor cost efficiency.- Beyond lifting our Google score from Avg 4.52 to 4.8 with 22.120 reviews (+16.590 vs before project start on Des 2024)Superior : BOD Show less