Experience

• 

  Checkfree corp

  Jan 2005 - Jan 2008

  Software development manager

  Reported to the Director Software Engineering• Successfully managed several strategic initiatives providing online banking, online bill pay and backend payment processing for the majority of financial institutions offering the service• Managed and provided technical direction for several electronic commerce product teams with 25+ members representing several software disciplines • Successfully helped transition the development organization to Agile • Provided thought leadership that influenced technical and resource alignment, which maximized efficiency within business units and departmental process improvements.• Involved in several capability improvement initiatives focused on improved understanding of key business drivers, estimation and efficient delivering enhanced product features Show less

• 

  Sage software

  Jan 2008 - Dec 2008

  Sr. manager, research and development

  Reported to Vice President of Research and Development• R&D leadership team member for two Sage Software product lines, responsible for all research and product development efforts • Empowered 25+ on and off-shore associates representing all software development disciplines, i.e., Scrum Masters, Architects, Developers, QAs, BAs, Customer Centered Design, Technical Writing, etc.• Actively managed the department budget down by 25% by effectively using offshore resources, test automation and efficiency training • Delivered several product releases ahead of schedule and under budget using SCRUM and various KPIs • Fostered stronger and healthier partnerships with our key business stakeholders Show less

• 

  Mckesson provider technologies

  Apr 2009 - Apr 2010

  Director of engineering

  • Successfully operated in cross-organizational matrix environment (e.g., prod management, prod marketing, training, prod support, executive leadership, sales, sales enablement, etc.) • Empowered 30+ associates from all software development disciplines, i.e., Dev and QA managers, Architects, Team Leads, Software Engineers, QA Analysts, Tech Writers, BAs, etc. to perform at their most efficient levels• Directed all development and program management efforts for two primary product lines providing solutions in Electronic Records Management and Electronic Claims Management; both products were released ahead of schedule and produced over $14 mil dollars in revenue • Successfully introduced SCRUM concepts at the leadership level and increased program productivity and predictability by +25%• Regularly presented program status to the senior leadership team • Expanded QA automation coverage to 75% of both products and replaced manual performance testing• Mentored managers and actively fostered collaborative partnerships with key business stakeholders and customers Show less

• 

  Concurrent computer corporation

  Sept 2010 - Aug 2011

  Director of engineering

  • Directed 25+ resources representing all software development disciplines• Delivered video on Demand, multi-screen functionality, SaaS video features, various web-services and Oracle database back-office solutions• Realized 40% increase feature/roadmap development productivity and time to market by converting to SCRUM, implementing test driven development, test automation, CI/CD and various KPIs• Trained and managed, scrum masters/project managers, sales engineers and solutions support resources • Actively increased knowledge regarding web based video delivery, CDN, and live streaming technologies• Managed and reduced the department budget by 25% via proper capacity alignment and training Show less

• 

  Virtustream

  Aug 2011 - Feb 2019

  Reported to Sr. Director of Technology & Product PMO• Strong proponent of Agile, SAFe and CI/CD (continuous integration/continuous delivery)• Delivered 85% of roadmap features on time, the balance within 10 days of scheduled delivery dates, within budget and meeting quality standards for three cloud computing product lines • Led/Facilitated all planning, execution and governance meetings associated with program delivery• Consistently followed-up with project teams to assess and measure established KPI's ensuring that goals were clear and standard methodologies were being applied• Active participant in problem analysis/resolution; known to have strong influencing and problem-solving skills • Supported business teams and aligned the adoption of Hybrid Cloud platform within business IT strategy• Performed technical program management responsibilities (e.g., tracking, reporting, risk mgmt., escalations, costing, estimating, release sizing, monitoring, use case development, leadership reporting, KPI’s, metrics, etc.) • Have travelled to and managed teams in - UK, Germany, India, Lithuania, Bulgaria, Canada and across the US• Known to communicate and collaborate comfortably with software engineers, functional leaders and the executive leadership team, to whom I presented program status, risks and findings on a regular basis • Primary point of contact for internal and external customers with regards to queries, questions and issues • Led teams in ideas generation discussions, performed analysis and communicated data-driven conclusions Show less

  • Senior Advisor, Technical Program Manager

    Aug 2011 - Feb 2019

  • Director of Program Management

    Aug 2011 - Feb 2017
• 

  Ey

  Sept 2019 - Jun 2022

  Program manager
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  Blackrock

  Jun 2022 - now

  Director