
Elena García Castejón
International Trade and Marketing assistant

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About me
Customer Success Manager
Education

Escola del Treball, Lleida
2013 - 2015International Trade, Upper Grade Diploma
Colegio Salesiano Santo Domingo Savio
2011 - 2013Tecnico de Gestion Administrativa
ESERP Business School
2015 - 2019International Business International Business
Experience
![Southwest Polymer Supplies [UK] Ltd](https://img.deepenrich.com/v1/company/0000/default.webp)
Southwest Polymer Supplies [UK] Ltd
Mar 2015 - Sept 2015International Trade and Marketing assistant» Website design» Market research» Sales process mapping » Database management» Attending conferences and client meetings

Grupo Tatoma
Jun 2017 - Aug 2017International and Purchase Department Intern» Market research» Tracking and claim orders» Coordination with the logistics and plannification department

Gestión Industrial de Hostelería SL
Jul 2018 - Jun 2019Business Developer and Marketing Analyst» Identifying business opportunities and prospecting new leads» Market research» Collaborating on building business strategy» Building and maintaining successful relationships with prospects and existing clients» Run social media post and customer engagement » Project management, supervision, and monitoring

E
Feb 2019 - Jul 2019Sales Promoter» Client acquisition » Sales analysis and reports » Increase store sales» Customer support» Deliver the right customer experience

GoDaddy
Oct 2019 - May 2021Business Development RepresentativeEmpower business owners to grow and succeed by listening to their needs andsuggesting solutions that can be provided by GoDaddy’s products.» Building rapport and consulting business owners to increase decision making for the betterment of their business» Develop and maintain long-term relationships with accounts » Developing a deep well of product knowledge to educate customers on solutions for business processes» Deliver exceptional customer service while increasing company sales Show less

Koala Rank
May 2021 - Oct 2022Account Manager - Content Strategist & SEOHelping small B2B firms generate quality leads through Content Marketing.» Strategizing customers’ content ideas and delegating to writers» Onboarding new customers effectively and delivering their content strategy » Communicating directly with customer accounts » Reviewing content and fact-checking before delivery» Actively researching keywords and updating the content marketing strategy accordingly» Managing any revisions requested from customers» Formatting final drafts on various CMSs Show less

Travelcircus
Mar 2022 - Sept 2023» Contact new hotel partners for a potential collaboration» Build and progressively expand the portfolio of international hotels» Negotiate the best rate available on the internet» Close contracts» Develop and nourish strong partnerships with hotels by providing consultation and data insights» Ensure that hotel partners have a consistent offer on the website» Identify new potential hotel partners to add to the portfolio » Develop and maintain strong relationships with affiliate partnerships» Continuous communication with affiliate partnerships to promote products and generate revenue» Suggest travel destinations and experiences based on data and relevance of the market» Translation and creation of content» Apply keyword research and SEO strategies
International Sales Manager
Mar 2023 - Sept 2023Marketing & Business Developer Manager
Mar 2022 - Mar 2023

GIATA GmbH
Oct 2023 - nowCustomer Success Manager
Licenses & Certifications
- View certificate

SEO: Optimización para motores de búsqueda
HubSpot AcademyAug 2023 - View certificate

HubSpot Sales Software
HubSpot AcademyMay 2023 - View certificate

Consulting Foundations: Client Management and Relationships
LinkedInJun 2025 - View certificate

Customer Experience Leadership
LinkedInJun 2025 - View certificate

Introduction to Web APIs
LinkedInJun 2025 - View certificate
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EFSET English Certificate (C2 Proficent)
EF Standard English Test (EF SET)Apr 2023
Languages
- esEspañol
- inInglés
- frFrancés
- geGerman
- caCatalan
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