Elena García Castejón

Elena García Castejón

International Trade and Marketing assistant

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  • Timeline

  • About me

    Customer Success Manager

  • Education

    • Escola del Treball, Lleida

      2013 - 2015
      International Trade, Upper Grade Diploma
    • Colegio Salesiano Santo Domingo Savio

      2011 - 2013
      Tecnico de Gestion Administrativa
    • ESERP Business School

      2015 - 2019
      International Business International Business
  • Experience

    • Southwest Polymer Supplies [UK] Ltd

      Mar 2015 - Sept 2015
      International Trade and Marketing assistant

      » Website design» Market research» Sales process mapping » Database management» Attending conferences and client meetings

    • Grupo Tatoma

      Jun 2017 - Aug 2017
      International and Purchase Department Intern

      » Market research» Tracking and claim orders» Coordination with the logistics and plannification department

    • Gestión Industrial de Hostelería SL

      Jul 2018 - Jun 2019
      Business Developer and Marketing Analyst

      » Identifying business opportunities and prospecting new leads» Market research» Collaborating on building business strategy» Building and maintaining successful relationships with prospects and existing clients» Run social media post and customer engagement » Project management, supervision, and monitoring

    • E

      Feb 2019 - Jul 2019
      Sales Promoter

      » Client acquisition » Sales analysis and reports » Increase store sales» Customer support» Deliver the right customer experience

    • GoDaddy

      Oct 2019 - May 2021
      Business Development Representative

      Empower business owners to grow and succeed by listening to their needs andsuggesting solutions that can be provided by GoDaddy’s products.» Building rapport and consulting business owners to increase decision making for the betterment of their business» Develop and maintain long-term relationships with accounts » Developing a deep well of product knowledge to educate customers on solutions for business processes» Deliver exceptional customer service while increasing company sales Show less

    • Koala Rank

      May 2021 - Oct 2022
      Account Manager - Content Strategist & SEO

      Helping small B2B firms generate quality leads through Content Marketing.» Strategizing customers’ content ideas and delegating to writers» Onboarding new customers effectively and delivering their content strategy » Communicating directly with customer accounts » Reviewing content and fact-checking before delivery» Actively researching keywords and updating the content marketing strategy accordingly» Managing any revisions requested from customers» Formatting final drafts on various CMSs Show less

    • Travelcircus

      Mar 2022 - Sept 2023

      » Contact new hotel partners for a potential collaboration» Build and progressively expand the portfolio of international hotels» Negotiate the best rate available on the internet» Close contracts» Develop and nourish strong partnerships with hotels by providing consultation and data insights» Ensure that hotel partners have a consistent offer on the website» Identify new potential hotel partners to add to the portfolio » Develop and maintain strong relationships with affiliate partnerships» Continuous communication with affiliate partnerships to promote products and generate revenue» Suggest travel destinations and experiences based on data and relevance of the market» Translation and creation of content» Apply keyword research and SEO strategies

      • International Sales Manager

        Mar 2023 - Sept 2023
      • Marketing & Business Developer Manager

        Mar 2022 - Mar 2023
    • GIATA GmbH

      Oct 2023 - now
      Customer Success Manager
  • Licenses & Certifications