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Bonniejane O'Dea

Bonniejane O'Dea

Veterinary Assistant

Followers of Bonniejane O'Dea92 followers
location of Bonniejane O'DeaSyracuse, New York, United States

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  • Timeline

  • About me

    An experienced Client Service Coordinator and Veterinary Assistant, now seeking a change in career setting where my Customer Service skills can flourish.

  • Education

    • Penn Foster

      2019 - 2023
      Associate of Science - AS Veterinary Technology 2.9

    • Mercy College

      2006 - 2008
      Veterinary Technology

      Did not finish study due to moving

    • Onondaga Community College

      2008 - 2010
      Liberal arts, math and science

      Activities and Societies: ASL Club did not yet complete degree

  • Experience

    • Hastings Animal Clinic

      Sept 2006 - Jan 2007
      Veterinary Assistant

    • YMCA of Greater San Antonio

      May 2007 - Aug 2007
      Summer Camp Counselor

      Hands down the best job of my life to date.

    • BJ's Wholesale Club

      May 2008 - Feb 2011
      Food Service

      Food preparation, Cash register operation and customer service.

    • Starbucks

      Feb 2011 - Nov 2011
      Barista

      Being a Barista at a Starbucks in any metro area is a job unlike any I had taken on before. I was often responsible for both making drinks as well as a cash till and would switch out from the prep area on a rotating schedule. It is a lesson in teamwork, that's for sure.

    • GameStop

      Oct 2011 - Jun 2013
      Senior Game Advisor

      As a Supervisor at GameStop I was responsible for overseeing any Game Advisors who may be on the clock, the cleanliness of the store, customer satisfaction, and large cash deposits at the end of shift. I learned a lot about proper cash and inventory management and how important both of those things are while working for GameStop.

    • YMCA of Greater Syracuse

      Apr 2013 - Feb 2014
      Custodian

      At the Manlius YMCA I was responsible for the cleaning and upkeep of the facilities, ensuring that women's locker room, offices, hallways and school age child care areas are neat, clean and always ready for use.

    • PetSmart

      Apr 2014 - Feb 2015
      Pet Care

      I take care of Fish, Reptiles, Birds and Small Animals through the day. I assist customers in finding pets, products or services they need. Also cashiering.

    • VIP PetCare

      Dec 2014 - May 2016
      Clinic Assistant

      As a Clinic Assistant I had a variety of duties depending on what area I was working that day. Some days I may be cashiering where I confirm services, get products ready and cash out customers. Some days I may be working as the veterinary assistant where I am hands on with the animals. I assist the veterinarian by drawing up vaccines, restraining animals for check up and overall cleanliness of the tech area. As a group the rig team is responsible for setup and breakdown of clinic area in host stores and driving to, from and between each clinic. Show less

    • Country Max

      Apr 2016 - Jun 2016
      Nursery

      In the nursery I was responsible not only for regular customer interaction and cash handling, but also receiving of new stock, inventory and display. I maintained the daily morning care of the nursery stock through watering rotations, removal of diseased, infested and dying stock as well as overall care of the nursery area.

    • Rapid Response Monitoring

      Jun 2016 - Apr 2017
      Operations Specialist

      Operations dispatcher monitoring for both public and private security, fire, environmental and medical systems. I was responsible for making dispatches as needed as well as communicating with the customers regarding system status. Experienced using STAGES monitoring software.

    • PetSmart

      May 2017 - Nov 2017
      Misc. Store Associate

      I am trained in several areas of the store and fill roles depending on the needs of the store. I am Pet care, where I am responsible for the day to day maintenance of the animals as well as customer assistance. I am Cashier, were I am I responsible for cash handling and customer service. I am Stocking, were I am responsible unloading and shelving inventory. I am bathing, where I am responsible for not only the dogs that come for their baths and nails but also the cleanliness of the grooming area. Show less

    • Banfield Pet Hospital

      Aug 2017 - Dec 2021
      Veterinary Assistant

      Restraint of animals in assistance of the Veterinarians care plan, cleaning of the facility, draw blood, run testing and administer care prescribed by the Doctor. Explaining course of treatment (and cost) with clients.Cross trained in Reception dueties as well. Floating between several hospital locations as needed.

    • CalAtlantic

      Feb 2018 - Jun 2018
      IMS 2

      Remote video security monitoring.

    • PetSmart

      Aug 2018 - Sept 2018
      Cashier

    • Cypresswood Animal Clinic

      Aug 2020 - Jan 2021
      Shift Lead

      Working to improve the lives of animals and their people in our community.

    • Animal ER of Northwest Houston

      Jan 2021 - Apr 2021
      Veterinary Technician

    • BluePearl Specialty + Emergency Pet Hospital

      Nov 2021 - Sept 2022
      Advanced Patient Care Associate - Surgery

    • Veterinary Emergency Group

      Apr 2023 - Dec 2024
      Veterinary Assistant

    • Speedway

      Dec 2024 - now
      Customer Service Team Lead

  • Licenses & Certifications

    • Advanced Life Support:CPR

      American College of Veterinary Emergency and Critical Care
      Jul 2020

    • Basic Life Support:CPR

      American College of Veterinary Emergency and Critical Care
      Jun 2020

  • Volunteer Experience

    • Education Volunteer

      Issued by Rosamond Gifford Zoo on Oct 2009
      Rosamond Gifford ZooAssociated with Bonniejane O'Dea