
Gilbert Mata
Customer Service Representative

Connect with Gilbert Mata to Send Message
Connect
Connect with Gilbert Mata to Send Message
ConnectTimeline
About me
Brand/Product Management Professional | Sales and Marketing
Education

Far Eastern University
2005 - 2009Bachelor of Arts - BA Mass Communication/Media Studies
Experience

AEGIS Services Philippines
Aug 2009 - Mar 2012Customer Service Representative
Century Properties Inc.
Mar 2012 - Sept 2012Corporate Communications Specialist- Execute marketing plan in accordance to the Advertising Manager’s timeline. - Prepare weekly inventory of marketing materials and generate reports to the Advertising Managers.- Handle the monthly release of marketing collateral allocations to sales teams, sales job orders and marketing collateral shipments (As part of Advertising Manager’s marketing plan). - Handle the release of marketing collaterals to sales and non-sales teams while maintaining ample inventory for job orders and scheduled events. - Handle generic job orders from sales teams. (Job order processing and monitoring, Liaising with sales teams, Processing of cost estimation)- Handle the production of generic marketing collaterals to support the job orders from sales. (This task covers Ordering from suppliers, Organizing quotations from suppliers, Monitoring, receiving and releasing deliveries, Processing RFP (requests for payment to pay the suppliers)- Handle specific job orders for shipment to various cities abroad (for international events). This task covers Process job orders with shipping requirements, Liaising with FedEx account executive for booking shipments, Process airway bills, commercial invoice and shipment booking, Liaise with sales teams for shipment updates. Organize shipment reports. Show less

1premiereland marketing company
Oct 2012 - Jul 2014Sales And Marketing Associate- Ensure the continuous recruitment and training activities of all sales agents- Schedule training classes of Sales Person.- Handles seminars, sales updates, product knowledge training, and project development seminar of newly recruit sales agent.- Handles recruitment and training plan for the success of the company.-Provide strategies and tactics regarding recruitment and training.- Provide Marketing plans for the company ( including plans to increase Sales Person, Sales Person’s Activities, and programs for existing salesperson)- Handle production of marketing collaterals. - Monitors the status of marketing materials and ensure that the deadlines are met.- Maintain proper use and ensure the distribution of marketing collaterals to sales group. Show less

AMA Education System
Nov 2014 - Jul 2016Marketing Supervisor• Coordinates all requirements of all member schools of the system before enrolment campaign begins.• Coordinates with agency(ies) all talking points, communication strategies & creative requirements. • Coordinates with other departments to ensure proper and correct information are submitted to the agency.• Arrange timetable & schedules of all marketing collaterals & other support materials with agency.• Keep inventories & hard copies of all marketing collaterals & other support materials.• Coordinates with the branch office regarding execution and requirements of marketing for the local marketing events. • Prepares checklist of the event and coordinate requirements to all concerned department• Monitors and supervise the total flow of event.• Prepares accomplishment reports and provide information to the superior.• Coordinates with the supplier with other event requirements.• Prepares and monitors payment releases and ensure that budget is released on tim Show less

AMA University Online Education
Jul 2016 - Feb 2021Registrar Supervisor
Nov 2019 - Feb 2021Student Support Supervisor
Mar 2018 - Nov 2019Sales and Marketing Supervisor
Feb 2017 - Mar 2018Admission Specialist
Jul 2016 - Feb 2017

Great Deals E-Commerce Corp.
Dec 2022 - nowBrand Activation Manager- Master onsite consumer journey - identifying key consumer touchpoints to drive more purchaseAssist with the daily store performance management & tracking (GMV sales, Traffic, ATP check, content score, store rating)- Manage product page & optimization – search rank, mobile-ready content, price check, keyword, and attributes tagging- Facilitate Promo and Campaign Execution Excellence – promo enrollment and activation, onsite placement audit- Manage store reviews and customer service escalation- Manage Tools Adoption & AB Testing - Voucher, Free Shipping, Feed, SIS, Flexi Combo- Create Business reports including daily sales and store performance tracker and campaign Show less
Licenses & Certifications
- View certificate

Communication Foundations
Lynda.comMar 2019 - View certificate

Customer Retention
Lynda.comMar 2019 - View certificate

Personal Effectiveness Tips
Lynda.comMar 2019 - View certificate

Product Marketing Foundations
Lynda.comMar 2019 - View certificate

Sales Foundations
Lynda.comMar 2019 - View certificate

Listening to Customers
Lynda.comMar 2019 - View certificate

Sales: Handling Objections
Lynda.comMar 2019 - View certificate

Sales: Closing Strategies
Lynda.comMar 2019 - View certificate

Webinars for Lead Gen
Lynda.comMar 2019
Recommendations

Kartikendra bhaskar
Software Developer | Western UnionPune, Maharashtra, India
Ryan danhour, p.e.
Partner, Construction Management at HHRETampa, Florida, United States
Joanna sokolowska
Freelance Artist - Painting and Sculpture, JoannaART / #artist #painter #sculptor #human #soul #Ful...Cary, North Carolina, United States
Bazz el-debel
Director at Mr Water PlumbingSydney, New South Wales, Australia
Karthik iyer
Marine EngineerMumbai, Maharashtra, India
Andrea g. taylor
Preschool Teacher at City of Los AngelesLos Angeles Metropolitan Area
Luisa lacorazza, cclp, mlis, cic
Product AnalystStoughton, Massachusetts, United States
Elena garcía castejón
Customer Success ManagerGermany
Bonniejane o'dea
An experienced Client Service Coordinator and Veterinary Assistant, now seeking a change in career s...Syracuse, New York, United States
Jatin gupta
Financial Planning & AnalysisNew Delhi, Delhi, India
Jolene mouyis
Senior Legal Counsel and Data Protection OfficerCape Town, Western Cape, South Africa
Abegale novero
Team Lead at Ampol EnergyMetro Manila, National Capital Region, Philippines
Abdulellah al thuwaini
Law StudentRiyadh Region
Manoj jain
Network Engineer at ETA Engineering Private LimitedNorth Delhi, Delhi, India
Grant little
Cintas First Aid and SafetyLaguna Hills, California, United States
Samir basher
Software Engineer at AZMEEL Group of Companiesمصر
Shyam pradeep k
Mtech in Digital Communication at RVCE | B.E Graduate (ECE) from Sahyadri College of Engineering and...Mangaluru, Karnataka, India
Allen heng
Human Resource ManagerGeorgetown, Penang, Malaysia
Anuj medatwal
International customer Relationship managerJaipur, Rajasthan, India
Biswajit grahacharya
AWS Certified Solutions Architect, Data EngineerBhubaneswar, Odisha, India
...