Experience

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  Texas roadhouse - alshaya group

  Nov 2012 - Apr 2024

  Oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, managing staff schedules, ensure compliance with food health and safety regulations, and resolve customer complaints. Responsible for managing, designing, developing, coordinating and conducting all training programs.Also, communicating with managers of every branches in different markets to identify training needs and mapping out development plans for teams and individuals.Leading the training team in teaching, supporting and guiding trainees and managers during New Store Opening. Greeted and seated guests as well as monitor the flow of guests with seating availability and servers. Answered questions about the service, restaurant history and food menus. Ensured coverage of the hostess stand at all times. Updated the status of the turn tables along with cleaning the food and the drink menus. Assists management with a variety of tasks and clerical projects. You will be responsible for running reports, scheduling, and managing policy/procedural paperwork. Food Servers work as a team with front-of-house staff to welcome customers, direct them to their seats and take their orders. They engage in friendly conversation with their tables to make them feel comfortable and provide a hospitable environment, delivering food on time and at the correct temperature.

  • Restaurant Supervisor

    May 2020 - Apr 2024

  • International Training Coordinator

    Nov 2018 - Apr 2020

  • Host

    Dec 2016 - Oct 2018

  • Office Administrator/Head Cashier

    Nov 2015 - Nov 2016

  • Food Server

    Nov 2012 - Oct 2015