Peter Chang

Peter Chang

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  • Timeline

  • About me

    Senior Specialist, Product Demand Planning(AP2) at Samsung Electronics

  • Education

    • McMaster University

      -
      Bachelor of Science
  • Experience

    • Ingram Micro

      Jun 2005 - Apr 2020

      Responsible for sales growth, forecasting and managing overall demand for top tier retail partners in Canada, including close collaborations with retail partners vendors and internal support teams for continuous improvement of forecast accuracy. Responsible for ensuring flawless operation execution of assigned client program, maintaining and improving customer experience, profitability, interdepartmental relations and development of new service solution opportunities. Responsible for sales growth, management of product forecasts, sales report analysis, product launches, and achievements of fill rate and lead-time metrics. Responsible for management of entire product line of Microsoft PC hardware, retail software and Zune media player and accessories. Responsible for sales growth, order management, product forecasting, sales report and analysis, and timely resolutions for customer issues as the primary contact for Amazon.com.

      • Sr. Sales Representative & Retail Analyst

        Apr 2016 - Apr 2020
      • Sr. Client Program Representative

        Jun 2013 - Apr 2016
      • Account Services Representative & Product Manager

        Jan 2010 - Jun 2013
      • Product Manager – Microsoft PC Hardware, FPP Software and Zune

        Aug 2008 - Jan 2010
      • Client Services Representative

        Jun 2005 - Aug 2008
    • Samsung Electronics

      Apr 2020 - now
      Senior Specialist, Product Demand Planning(AP2)
  • Licenses & Certifications