Peter Chang

Experience

• 

  Ingram Micro

  Jun 2005 - Apr 2020

  Responsible for sales growth, forecasting and managing overall demand for top tier retail partners in Canada, including close collaborations with retail partners vendors and internal support teams for continuous improvement of forecast accuracy. Responsible for ensuring flawless operation execution of assigned client program, maintaining and improving customer experience, profitability, interdepartmental relations and development of new service solution opportunities. Responsible for sales growth, management of product forecasts, sales report analysis, product launches, and achievements of fill rate and lead-time metrics. Responsible for management of entire product line of Microsoft PC hardware, retail software and Zune media player and accessories. Responsible for sales growth, order management, product forecasting, sales report and analysis, and timely resolutions for customer issues as the primary contact for Amazon.com.

  • Sr. Sales Representative & Retail Analyst

    Apr 2016 - Apr 2020

  • Sr. Client Program Representative

    Jun 2013 - Apr 2016

  • Account Services Representative & Product Manager

    Jan 2010 - Jun 2013

  • Product Manager – Microsoft PC Hardware, FPP Software and Zune

    Aug 2008 - Jan 2010

  • Client Services Representative

    Jun 2005 - Aug 2008
• 

  Samsung Electronics

  Apr 2020 - now

  Senior Specialist, Product Demand Planning(AP2)