Muhammad Saim Khan

Experience

• 

  Al-Ghani Electronics

  Feb 2019 - Nov 2022

  Operations Manager (Online Sales)

  Responsibilities:• Manage Corporate Sales of Daraz, GOTO ,Youwe, and other Online marketplace sites.• Dispatching Goods• Book Keeping• Accounts Review

• 

  Youwe.pk

  Jan 2020 - Apr 2022

  Responsibilities:• Manage Vendors Data• Product Listing• Customer Support• Orders Dispatching• Content Creator• Website,Products QC (Quality Check) Responsibilities• Content Creation• Product Upload • Website QC• Products QC

  • Vendor Manager

    Dec 2021 - Apr 2022

  • Intern

    Jan 2020 - Dec 2021
• 

  Daraz

  Mar 2020 - now

  Virtual Assistant
• 

  Dealtime.pk

  Jan 2022 - Jul 2023

  Content Team Lead

  • Managing Team• Handling Content & Data Issues• Product/Content Creation• Research for Content & images where required• Products, Categories and Images QC• Identified problems in products and• recommended solutions• Assist and coordinate with senior management

• 

  Hope Care Traders (PVT) Ltd

  Oct 2022 - Feb 2024

  E-Commerce & Social Media Marketing Manager

  • Coordinated communications between multiple teams• Product Listing On Shopify• Assist and coordinate with senior management• Customer Support• Order Dispatching• Orders Management On Shopify• Co-ordination with Courier Team• Social Media Campaigns Design/Giveaways• Influencer Marketing• Content Calendar Designing• Recommend Solutions• Social Media Postings/Handling• Deals/Bundles Creation Of Products• Bloggers Collaborations / PR Packages Show less

• 

  HHC Dropshipping

  Sept 2023 - Nov 2023

  Key Account Manager

  Responsibilities:• Manage and nurture relationships with a portfolio of Dropshippers, serving as their primary point of contact for all inquiries and support.• Coordinate and oversee order fulfillment processes, ensuring timely and accurate deliveries to customers.• Resolve any returns or issues related to orders promptly, maintaining customer satisfaction and minimizing disruptions.• Handle account-related issues, such as password resets, account access problems, and general inquiries.• Generate invoices and manage billing for Dropshipper accounts, ensuring accuracy and timeliness.• Efficiently process claims, addressing any disputes or discrepancies to maintain trust and cooperation with Dropshippers.• Assess and approve new Dropshipper account applications, evaluating their suitability and potential for collaboration.• Collaborate with higher management to identify and implement innovative strategies and initiatives to enhance business performance.• Utilize e-commerce expertise to stay updated on industry trends and recommend improvements to optimize Dropshipping operations• Maintain effective communication with vendors/ wholsesalers for stock updates and inventory management. Show less

• 

  Digitizer Labs

  Oct 2023 - now

  Senior Project Coordinator
• 

  Bazaar Technologies

  Feb 2024 - now

  KPO Bazaar Prime X PMI (Philip Morris International)

  • Manage delivery stock and inventory count for PMI Philip Morris Pakistan in collaboration with Bazaar Technologies, ensuring accurate and efficient stock management.• Coordinate all operational activities related to PMI's distribution through Bazaar Technologies, including order fulfillment, logistics, and inventory management.• Conduct regular inventory counts and implement measures to minimize discrepancies and losses.• Oversee email follow-up and communication with internal and external stakeholders to ensure smooth operations and address any issues promptly.• Collaborate with PMI Philip Morris Pakistan's management team to align operational strategies with company goals and objectives.• Analyze operational data and performance metrics to identify areas for improvement and implement necessary changes to enhance efficiency.• Lead and mentor a team of operations staff within Bazaar Technologies, providing guidance and support to achieve operational excellence.• Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities related to PMI Philip Morris Pakistan's distribution. Show less