Shakia White, MBA

Experience

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  Valley Home Care

  Jan 2001 - May 2003

  Patient Care Associate | Transcriptionist
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  Hackensack Radiology Group

  May 2003 - Jan 2005

  Medical Records Assistant
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  Newark Beth Israel Medical Center

  Jan 2005 - Jun 2008

  Patient Care Associate
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  4CS of Passaic County, Inc.

  Jun 2008 - now

  Part of the C-Suite Team that oversees the overall operations of a 50 employee agency, over 200 providers, 11,000 families and 9,000 children.• Oversee the Customer Service Dept. of 6 employees.• Develop and implement strategic initiatives which help drive the talent acquisition, retention and development of future leaders for the business.• Onboard new employees, and act as counsel and coach to help them develop their skillsets and grow into the roles they would like to achieve.• Spearhead Employee Engagement, Training and Recognition initiatives.• Assist employees with compensation, benefits and healthcare questions and concerns, and help drive new initiatives in those areas.• Charged with managing human resources, payroll, and large overarching matters related to the smooth operation of the agency and ensure integration and cohesiveness with finance.• Collaborate with the CEO and CFO to ensure integration of strategic plan and state contracts.• Implement new policies and procedures and integrate it within the Employee Handbook as needed.• The go-to position for overall agency operations and matters that are programmatic or general and administrative in nature.• Serve as a senior leader in the agency in creating and nurturing a positive atmosphere, modeling and upholding the values that contribute to a healthy organization. Show less • Responsible for employee orientation, recruitment and development, training logistics and recordkeeping;• Responsible for assisting with employee relations;• Assists with company-wide committee facilitation and participation;• Responsible for benefits administration and recordkeeping;• Responsible for employee services;• Responsible for maintaining the HR filing system;• Assists with the day-to-day efficient operation of the HR office;• Responsible for the preparation of payroll folders.• Responsible for the input of all payroll data.• Responsible for managing Customer Service staff, HR support staff and QIS employee.• Maintains and updates all payroll data in the payroll system.• Reviews all time sheets for completion.• Verifies all checks and recap report.• Tracks time available for employees.• Ensures the confidentiality of all provider, client, and staff records. Show less • Handle all Human Resources duties; such as keeping track of staff personnel records for completeness and updating of material.• Screen all incoming resumes, schedule interviews, type hire letters and maintain all personnel records.• Type letters, meeting minutes, memos and all other materials for the Chief Executive Officer.• Maintains the CEO's files, rolodex and calendar.• Handles and maintains confidential material for the CEO.• Screen all telephone calls and visitors for the CEO.• Prepares material and files for meetings and staff orientations attended by CEO.• Prepares material, setup and refreshments for all Board and Board Committee Meetings.• Makes follow-up phone calls to board members, legislators and others as directed by CEO.• Tracks and makes arrangements for staff conference/workshop attendance.• Makes travel arrangements for all staff agency business.• Order and maintain office supplies and inventory.• Meet with vendors and suppliers to come up with ways to cut costs on inventory.• Supervise one support service staff.• Promoted within 2 years from Administrative Assistant to Executive Assistant Show less

  • Chief Operating Officer | Program Director | Human Resources

    Nov 2017 - now

  • Human Resources Program Manager

    Oct 2011 - now

  • Executive Assistant to Chief Executive Officer

    Jun 2008 - Oct 2011