Deep Enrich
Milena Eilert
Customer Service Representative
125 followers
Copenhague, Región Capital, Dinamarca
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About me
Resolution Manager for Freshdesk
Education
Teacher Training College, Torun
2007 - 2011Diploma Teaching English as a Second or Foreign Language/ESL Language Instructor
Uniwersytet Mikołaja Kopernika w Toruniu
2007 - 2011Bachelor’s Degree English StudiesUniwersytet Mikołaja Kopernika w Toruniu
2006 - 2009Bachelor’s Degree Italian Studies
Københavns Universitet
2015 - 2017Master’s Degree English Studies
Experience
Nu Skin
May 2020 - Jan 2023Customer Service Representative
TP Aerospace
Jan 2023 - Oct 2023Customer Executive
Satair
Nov 2023 - nowA resolution manager for Freshdesk ensuring E2E functionality of the tool, providing global support to internal stakeholders and improving user experience.
Resolution Manager- Internal support for Freshdesk
Jan 2025 - nowCustomer Resolution Specialist
Nov 2023 - Jan 2025
Licenses & Certifications
IELTS
British CouncilJan 2015
Languages
- poPolish
- enEnglish
- spSpanish
- itItalian
- daDanish
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