Shane O'Sullivan

Experience

• 

  Castle Print ltd.

  Sept 2010 - Apr 2011

  Industrial Engineer

  I was responsible for implementing Lean and Six Sigma principles into the Company. I also helped them to obtain ISO 9001 certification.

• 

  Dell

  Feb 2012 - Jun 2015

  I work as a Global Engineer for Dells Standard Offers (Additional Products & Services) portfolio. I ensure that new systems are enabled for all Standard Offers before they can be purchased by customers. I also facilite in the creation of a new process that will streamline our portfolio globally and ensure that our customers get their products on time and that these products meet and exceed their expectations. I tested Software, Hardware and Asset Services that were specific to customers needs. I troubleshooted any issues. I promoted out the code to Dell factories globally. I also took ownership of several ISO-9001 documents.

  • Configuration Services Senior Analyst

    Sept 2013 - Jun 2015

  • Configuration Services Analyst

    Feb 2012 - Sept 2013
• 

  Celestica - Ireland

  Jun 2015 - May 2017

  Quality Engineer

  • Define process problems that lead to throughput, yield or performance quality issues; evaluate causes of problems; implement solutions to stabilize processes; evaluate results; communicate results; and handle subsequent analysis queries.• Create and evaluate metrics to drive the quality improvement process. Identification and implementation of appropriate statistical techniques to monitor process performance (e.g. SPC, Cpk, R & R analysis, sampling techniques).• Ensure product design and manufacturing processes are optimised and controlled to generate product quality and reliability.• Use statistical knowledge and expertise to conduct process improvement studies in order to optimize production process and provide quality engineering support to the facility, including validation and risk management, and origination and review of technical documentation (e.g. FMEA’s).• Develops test processes, test fixtures and specialised tools to automate test development.• Conduct internal audits as part of the quality team effort. Use relevant corrective action systems (e.g. CAPA / 8d)• Act as the customer point of contact for quality change issues and for quality response issues as appropriate. • Maintain structured files and records that maintain contractual obligations, enable timely and accurate metrics compilation and that aid concise technical reporting and effective escalations management.• Maintain the NCMR data base and the physical NCMR system. Chair non-conforming materials decision making events and ensure timely and accurate administration of that system• Apply project management skills and methodology as necessary for continuous improvement and quality projects. Show less

• 

  Glen Dimplex

  May 2017 - May 2018

  Manufacturing Engineer

  Manufacturing Engineer, for Glen Dimplex Professional Appliances

• 

  Boston Scientific

  May 2018 - Oct 2020

  Quality Engineer
• 

  Creganna Medical

  Oct 2020 - Jun 2023

  Quality And Reliability Engineer
• 

  TE Connectivity

  May 2023 - now

  Senior Quality and Reliability Engineer