Kevin Conan

Experience

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  Cabinet Colbert

  Jun 2007 - Aug 2007

  Legal Team Assistant

  - Assist Clients with Legal Consultations - Technical research (including: Legal texts, Jurisprudence, Doctrine, legal news) - Assist solicitors to write agreements, submissions, - Analyze of insurance agreements in accordance with the legal environment - Creation of knowledge base (legal texts, jurisprudences, doctrine, facts, resume, documents, history)- Analyze of Documentations (contracts, payments due, administrative documents)- Assist Clients with Legal Consultations Show less

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  Métropole Nice Côte d'Azur

  May 2008 - Aug 2008

  Risks Analyst

  - Technical Research in Environment Law - Legal trainer- Quality achievement- ISO 9001 and 14001: Quality management- Creation of knowledge base (legal texts, jurisprudences, doctrines)- Making reports to the manager- Communication by phone and by email

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  SimulTrans

  Jul 2009 - Sept 2009

  Software QA and Translator

  - Software testing (FlipShare by Cisco): Collect, investigate and document data regarding in-software issues, exploits and bugs- Technical Translation – French to English- Testing on Window XP, Window Vista, Window 7- Quality Assurance

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  Adecco

  Nov 2009 - Jul 2010

  Contractor

  - Administrative tasks- Manage customers’ mortgages (250 files): Renegotiation of mortgages rate, financial software, communication by email, mail and phone, manage and build a knowledge base (BANQUE POPULAIRE COTE D’AZUR).- Updating individuals and companies files (300) for successions and bankruptcy- Credit Sales (fair trade)- Target: 30 contracts/day and make new partnerships with companies

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  Etude de Me Huertas

  Jan 2010 - Jun 2010

  Administrative Agent
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  EasyLink Services

  Sept 2010 - Aug 2011

  Customer Care - Technical Support

  - Respond to customer enquiries promptly, professionally and accurately. - Answering direct queries (phone and email)- Demonstrated initiative and a well developed sense of urgency and follow through.- Answer ad-hoc technical questions from Inside Sales and Partners.- Work with Inside Sales Account Managers on conference calls primarily using French language, to support the sale and to help the Inside Sales become technically proficient - Deliver technical training to Inside Sales- Report to senior management on all technical support activities and issues for inside sales- Business to Business (AIRBUS, AFNOR, SOCIETE GENRALE, AEROPORT DE PARIS, CLUB MED, KONICA MINOLTA...)- Working with leading companies : elaborate mass messaging campaigns from conception to launch (fax – email – voice mail - SMS) - Document for the department customized accounts/applications and train team members- Data manipulation, new service/account implementation, QA, error queues, alert monitoring- HTML creation and/or manipulation- Organizing online conferences Show less

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  Apple

  Aug 2011 - May 2012

  IOS Advisor and Sales Trainer

  Working at Apple was a chance in my career, like studying at the best university. As iOS advisor, I had to answer all the queries from angry customers, find the right solution to their problems and turn them into satisfied customers. This was a highly challenging position in a busy and stressful environment. At the end of each call, we had to sell an Apple Protection Plan (APP) or an Apple device.Responsibilities:- Demonstrate a high level of customer service when helping a customer and if necessary, to escalate “hot” issues to a more experienced Advisor.- Provide basic to moderately complex support to Apple customers on Apple products, systems, peripherals and software- Sales trainer – Provide a sales training on APP to all Advisor and report to the manager. Key achievements: - January 2012: Bronze certificate, 40 APPs sold or 3604 USD- February 2012: Gold Certificate, 32 APPs sold or 2955.8 USD- March 2012: Gold Certificate, 26 APPs sold or 3101.33 USD- AWARD Avril 2012: “Wonderfully Outstanding Work” with Thinking Out of the Box- October 2011: Gold Certificate, 49 APPs sold or 4550.4 USD- December 2011: Bronze Certificate, 33 APPs sold or 3107.57 USD Show less

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  VMware

  May 2012 - Dec 2013

  Business Development Representative - SME Partner Engagement

  I successfully generated a high number of qualified leads to feed the channel being the only point of contact of the end users. I worked closely with the partners and Inside Partner Manager to generate new business for the channel. As SME Partner Engagement, I was responsible to train and evangelise the channel in EMEA to work perfectly with our leads.

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  Bonjour France Cancun

  Jan 2014 - Mar 2014

  French Teacher
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  IBM

  Apr 2014 - Jul 2016

  Sales Leader - Security - Helping clients secure their mobile devices

  Starting at the beginning of the acquisition period and finishing with an amazing achievement, I was responsible for the French market where I had to build a sales strategy to evangelise MaaS360 to prospects and partners. From lead generation to closing and account management, my mission was to sign new logos and generate revenue per quarter and half-year.

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  Mexico

  Jul 2016 - Apr 2017

  World traveller
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  InterFAX Communications Ltd.

  Apr 2017 - Sept 2017

  Sales Manager Europe

  InterFAX Communications is the world's leading supplier of secure PCI DSS, ISO 27001, HIPPA compliant SaaS services. Our API is currently used by over 20,000 developers globally and is used by many of the worlds leading brands for integration within their business processes.- Designing and implementing a strategic sales plan that expands company’s customer base and ensures its strong presence.- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.- Present sales, revenue and expenses reports and realistic forecasts to the management team.- Identify emerging markets and market shifts while being fully aware of new products and competition status. Show less

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  Sage

  Jan 2018 - May 2019

  Account Executive

  Sage Business Cloud | Financials Keep your edge with complete control of growth and cashDiscover a financial management solution that delivers a 20-day improvement in working capital. Sage Business Cloud Financials puts you in control of your finances and matches your ambitions.Cloud accounting, and so much moreUse the latest technology to drive growth. Plus you can connect to an ecosystem of world-class partners, and more. That's the power of Sage Business Cloud Financials.Experience one award-winning integrated office built on Salesforce.com, managing the entire business and not just accounting. Show less

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  Symantec

  May 2019 - Dec 2019

  Territory Account Manager French

  Every enterprise faces daunting challenges in protecting its business:Emerging and evolving threatsPrivacy and compliance regulationsIncreased risk that accompanies digital transformationWith 100s of point-solution vendors and cheap, ineffective tools, enterprises face a cyber security dilemma that only a truly integrated platform can resolve.

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  Oracle MySQL

  Dec 2019 - Dec 2021

  Le jeu le plus complet de fonctionnalités avancées, d'outils de gestion et de support technique pour atteindre les plus hauts niveaux de scalabilité, de sécurité, de fiabilité et de disponibilité de MySQL.

  • MySQL Cloud Sales (France/Africa)

    Jun 2021 - Dec 2021

  • Senior Sales (France, Belgium, Africa)

    Dec 2019 - Jun 2021
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  Globalization Partners

  Dec 2021 - Dec 2024

  Senior Sales Executive EMEA
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  Pistachio

  Mar 2025 - now

  Senior Account Executive

  Pistachio is a modern cybersecurity awareness platform that fully automates employee training and phishing simulations — without the usual complexity.Designed to combat the #1 threat in cybersecurity today — human error — Pistachio delivers personalized, bite-sized training content and realistic attack simulations, tailored to each employee's behavior and risk profile.The platform is 100% automated and requires no ongoing management from IT or security teams. It takes just 10 minutes to deploy across an entire organization, regardless of size or industry.By combining AI-driven personalization with automation, Pistachio ensures that every user receives relevant, timely security training — making it easier than ever for companies to build a strong security culture and significantly reduce human risk at scale. Show less