Katelynn Marlatt

Experience

• 

  Walmart

  Jun 2015 - Dec 2016

  Sales Associate

  Assist customers throughout the store. Assist other associates with daily tasks and needs. Assist customers in the in-store check-out process. Scan goods and collect payments. Ensure that all prices are correct for various items. Issue receipts and change to customers. Maintain clean store and counters. Ensure customer satisfaction by tending to customers in a pleasant manner.

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  Ball State University

  Jan 2018 - May 2018

  Teaching Assistant

  Teaching Assistant for a professor of the Computer Science Department at Ball State University. Assist students with programming projects in Java. Hold office hours to help students with any questions over written assignments, readings, or programming. Assist the professor with course subjects and grading student work.

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  Knauf Insulation North America

  Jun 2018 - Jun 2020

  Intern IT Analyst

  Intern and recurring employee collaborating with a group of individuals who manage IT for all of Knauf Insulation North America. Assist end-users with walk-ins and remote access through systems. Utilize Powershell for day-to-day tasks, such as adding a system to the company database. Created a Powershell script in order to retrieve user login information. Utilize Windows Active Directory for redirecting systems to another OU and changing users passwords. Image systems through PXE Boot. Utilize SAP in order to reset account passwords. Show less

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  Ball State University

  Aug 2018 - May 2019

  Graduate Assistant

  Graduate Assistant for the Department of Computer Science at Ball State University. Hold office hours throughout the week. Work with professors to assist students and instruct lab sessions. Assist students with programming problems and questions. Use Python to run student projects. Assist professors with grading student work.

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  Ball State University

  Aug 2019 - May 2020

  Graduate Assistant for VSTOP

  Work with Capstone team on developing support system. Use MVC architecture to implement functions in C#. Test and troubleshoot current application. Use HTML to implement front-end of application.

• 

  DMI (Digital Management, LLC)

  Aug 2020 - now

  • Research and Integrate Live Chat feature for client site and train live chat operatives• Lead modernization efforts and ensure pages are user friendly on over 700 pages across the State of Maryland Health Department sites• Lead Website Modernization Traffic Analysis utilizing Google Analytics• Work closely with site owners/approvers to update site pages and archive and delete outdated information• Write precise technical documentation on developed web parts for client evaluation and aid• Develop custom web parts for Share Point 2019 site using ReactJS and Javascript • Utilize Azure DevOps Git repository to organize and manage project source code• Design custom web parts using CSS and using adaptive and responsive design specifications to ensure that web parts are available to view on a variety of screen sizes• Create test cases to troubleshoot developed web parts and project functionality through quality assurance • Assist users with a variety of technical issues and delivering technical support through help desk• Use JIRA to manage tasks and track sprints Show less

  • Business Analyst

    Mar 2024 - now

  • Software Engineer

    Aug 2020 - Mar 2024