Aseel Agha

Experience

• 

  RetailGreen, Inc.

  Aug 2016 - Nov 2016

  INTERNSHIP PROGRAM TRAINEE
• 

  RetailGreen

  Jan 2017 - Jan 2022

  - Coordinate visit schedules\Meetings.- Response to support calls.- Analysis Reports.- Troubleshooting technical issues. ­- Meet the new tenants among all Clients Locations to clarify and explain our software features ­Verify accuracy of all completed incidents/Implementations.- Answer all inquiries and provide requested reports and analysis for landlords, tenants and retail green operations directors.- ­Ensure that all company services meet the quality standards of the landlords. - ­Meet the new tenants among all Clients Locations to clarify and explain our software features and prerequisites.- ­Follow-up the daily task with the team members.- ­Provide trainings and ensure that all team members are well trained. ­Manage, configure and troubleshoot all Tenants POS devices H/w and S/w.Ensure that all incidents engagements updated correctly.

  • Application Support Engineer (Nakheel Malls)

    Apr 2021 - Jan 2022

  • Senior Application Support Engineer (EMAAR Properties Project)

    Jan 2020 - Mar 2021

  • Senior Application Support Engineer (Majid Al Futtaim Project)

    Feb 2019 - Jan 2020

  • Application Support Engineer (Majid Al Futtaim Project)

    Jan 2017 - Feb 2019
• 

  Emirates Transport

  Jan 2022 - now

  Digital Marketing Specialist- Digital Sales Agent

  - Developed and executed digital sales strategies to generate leads and drive revenue.- Conducted virtual product demonstrations and presentations to potential clients, highlighting key features and benefits.- Managed sales pipelines and used CRM software (Salesforce) to track and nurture leads throughout the sales cycle.- Actively followed up with leads and prospects via digital communication channels to convert them into customers.- Utilized persuasive and effective communication skills to negotiate and close sales deals.- Collaborated with cross-functional teams, including marketing, customer success, and product development, to ensure alignment and customer-centric approach.- Effectively collaborated with sales advisors to manage resources, allocate customer specialty based on expertise, availability, and efficiently manage the calendar using SimplyBook.• Additional Responsibilities - Auditing \ Monitoring Salesforce (CRM), Oracle, Simplybook.- Utilized digital tools and platforms to identify and engage with prospects, including Google Review, social media platforms (Instagram and Facebook), online networking platforms (Dubizzle, Dubicars and YallaMotor) and Website (WordPress).- Created and coded HTML files for email marketing campaigns, ensuring compatibility across various email clients and devices using Salesforce marketing cloud and MailChimp.- Managed inventory on Instagram shop.- Digital lead work with marketing team optimizing campaign.- Campaign ideation, cost, feasibility is part of month execution.- Collaborated with marketing and operational teams to develop targeted digital campaigns and promotional materials.- Stayed up to date with industry trends, competitor activities, and emerging digital sales techniques. Show less