Salma Iddi

Experience

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  Mwanga Hakika Bank

  Aug 2019 - Oct 2019

  Customer Service Representative

  ▪︎Resolve customers complaints.▪︎ Processing customers orders, forms and applications requests▪︎Opening accounts for new clients ▪︎Assisting customers with the bank services eg use of ATM machine.▪︎ Assist in back office operations.▪︎record keeping

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  Wat Saccoss

  Apr 2021 - Jul 2021

  Sales agent

  ▪︎Attracts potential customers by responding to their questions about the services that the company Offer▪︎Maintaining good relation with the existing customers▪︎Resolve customers complaints. ▪︎Identity new customers▪︎Marketing outreach and promotion.

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  Simusolar, Inc.

  Aug 2021 - now

  Telesales Representative

  ▪︎ Understand and promote the company products and services▪︎ Generating Leads, portfolio management▪︎ Negotiating& closing terms and contracts with prospective customers▪︎ Meeting set sales goals▪︎ Manage& Facilitate an environment to ensure customers make timely payment▪︎ Giving sales presentation to a range of prospective customers