Experience

• 

  The aesthetic center for plastic surgery

  Jul 2014 - May 2016

  Marketing coordinator

  • Generated content for all social media channels and websites.• Maintained community management of social channels and reputation platforms.• Designed assets for internal and external promotions.• Onboarded and trained teams on digital strategies and best practices.

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  Direct energy

  May 2016 - Mar 2018

  Digital marketing analyst

  • Launched an internal mobile app for employees, resulting in 10% increase in employee engagement within the year• Oversaw the social media strategy for home warranty and home services brands• Processed purchase orders and invoices for social media paid ad expenses• Introduced a brand ambassador program for customers, resulting in more than 500 brand ambassadors across the brands

• 

  Landry's

  Jun 2018 - Sept 2019

  Social media manager

  • Launched a report for leadership showcasing social media performance, resulting in increased attention to key markets for restaurants• Managed inquiries for customer inquiries by creating a shared inbox, reducing SLA response time from 5 days to 1 day• Met with compliance team regularly to ensure team was following compliance procedures for rewards and giveaways

• 

  Bakerripley

  Sept 2019 - May 2021

  Social media & digital strategist

  • Collaborated with HR on employee trainings for digital best practices and brand ambassador program, resulting in a 5% increase in employee ambassador sign ups• Conducted SWOT analysis for programs based on feedback from key stakeholders and market research • Developed a crisis communication strategy for digital channels before the pandemic, resulted in a structured process across teams• Managed relationships with internal stakeholders, government officials, partners, and donors

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  Memorial hermann health system

  Jun 2021 - Feb 2023

  • Facilitated new employee onboarding for nurse residency program• Launched a report for Chief Nursing Officers and leadership including student applicant data, resulting in increased attention to certain nursing schools for recruiting purposes• Processed 213 external hires and 28 internal transfers for the Nurse Residency Program and RN Fellowship Program• Managed inquiries for new hires and current employees by creating a shared inbox, reducing SLA response time from 4 days to 2 days Show less

  • Talent Acquisition Coordinator, College & Workforce Programs

    Jul 2022 - Feb 2023

  • Supplemental Talent Acquisition Coordinator, College & Workforce Programs

    Aug 2021 - Jul 2022

  • Graduate Student Intern, Memorial Hermann Foundation

    Jun 2021 - Aug 2021
• 

  Houston methodist

  Feb 2023 - now

  • Coordinate activities between multiple projects by delegating tasks to team members and tracking project scope, resulting in an organized project timeline • Conduct SWOT analysis for programs based on feedback from key stakeholders and market research • Create standard operating procedures (SOP) for the learning management system and programs, resulting in increased improvement in new employee onboarding process• Oversee administrative tasks including finding summer housing, finalizing contracts for events, ensuring budget is met, and organizing team activities• Facilitate team building activities• Oversee hospital wide initiative to reduce hospital acquired pressure injuries with target audience of 3,000+ RNs Show less

  • Project Manager

    Sept 2024 - now

  • Program Manager - Education

    Feb 2023 - Aug 2024