Experience

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  Simpress - a subsidiary of samsung electronics co., ltd

  Apr 2011 - Apr 2012

  Intern - electronics

  • Ricoh and Samsung printers maintenance/repair;• Network assistance for printing purposes.

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  Agc telecom

  Jul 2012 - Aug 2013

  Electronics technician

  • Repair, calibration and customer support of instruments like fusion splicer, optical fiber cleavers, power meters, light sources and OTDR’s;• Customer training – operation of instruments.

• 

  Baur prüf- und messtechnik gmbh

  Aug 2013 - Dec 2013

  Electrical specialist

  Repair, calibration and customer support of high-pot generators used for insulation tests of electrical cables and insulation oils besides general instruments used for electrical cables diagnostic tests (medium and high voltage).

• 

  Agc telecom

  May 2014 - Jul 2015

  Electronics technician

  • Repair, maintenance and customer support of instruments used for Ethernet and xDSL network tests;• Repair, calibration and customer support of instruments like fusion splicer, optical fiber cleavers, power meters, light sources and OTDR’s;• Parts stock level control;• Customer training – operation of instruments.

• 

  Idexx

  Sept 2016 - now

  Maintain Demand Planning data in our Integrated Business Planning Tool (IBP) to drive the transfer of forecasts into supply planning systems.Collaborate cross-functionally to support the end-to-end planning process by being the line of the business interface to the supply chain, integrating all sources of demand.Create and run predictive models to perform statistical analysis of historical data combined with business intelligence to generate consensus forecasts by region and IDEXX warehouse location.Lead cross-functional supply/demand planning meetings to align on consensus forecast and regional supply plans.Communicate forecast changes and exceptions to the appropriate supply and demand teams.Prepare and present forecast review to management as required.Provide demand variability data and risk to appropriate stakeholders.Track and communicate forecast accuracy KPI to key business partners, applying where necessary to help shape future demand trends and/or seasonality.Management of scrap/expiring stock risks where necessary.Development of a new tool and process to optimize production planning for new product launches, streamline the phase-out of older versions, and minimize scrap risks. Show less • Management of instrument service technicians’ team.• Conducting 1-1 meetings, talent assessment and development plans.• Conduction of yearly performance evaluations with direct reports and addressment of any poor performance in collaboration with HR where necessary.• Handling of the team`s holiday requests and planning the recruitment/training of any new team members.• Providing advanced technical support to technicians and repair instruments where necessary.• Identifying opportunities, obstacles, and improvements to the team.• Monthly review of results for quality, productivity, and cost, implementing corrective and preventative actions where needed.• Inventory control of repaired instruments.• Responsible for the maintenance of Instrument Service tools and technology, requesting updates and upgrades when necessary, keeping engineers and managers informed.• Providing repair support for IDEXX Europe/Middle East Distributors.• Case KPI tracking. Show less • Instrument repair - various lines of business such as: veterinary diagnosis, water analysis and dairy diagnostic tests.• Repair support for IDEXX Europe/Middle East Distributors.• KPI tracking of cases.• Lean projects for Instrument Service processes applied both internally and globally at other IDEXX facilities around the world.• Repair training/guidance for technical staff.• Liaison between production and engineering teams.• Development of IT tools/solutions for facilitating day-to-day tasks of the team. Show less • Repair of instruments from various lines of business such as: veterinary diagnosis, water analysis and dairy diagnostic tests;• Lean projects (processes improvement based on Kaizen concept such as repair cost reduction, repair time optimization, reform on logistics storage/transportation of instruments/parts, 5S and Gemba Board implementation);• Assistance with stock level control/replenishment for instruments, parts and consumables;• Responsible for plant-to-plant instrument repair transfer.• Training supply for new technicians;• Expansion projects;• Compliance certification projects at public agencies. Show less

  • Demand Planner - Livestock, Poultry and Dairy

    Mar 2024 - now

  • Instrument Service Supervisor - Hematology and WLPD

    May 2022 - Mar 2024

  • Instrument Service Technician III

    Jan 2022 - May 2022

  • Instrument Service Technician II

    Jan 2020 - Dec 2021

  • Instrument Technician II

    Sept 2016 - Dec 2019