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Marilena Naoum

Marilena Naoum

IAESTE Intern

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  • Timeline

  • About me

    Technical Project Manager - Service Delivery @ Convert Group

  • Education

    • Workearly

      2024 -
      Data Analyst course Data Processing

    • Aristotle University of Thessaloniki (AUTH)

      2010 - 2016
      BSc and Integrated MSc Chemical Engineering 8.4/10.0 (3.4 GPA)

  • Experience

    • PSI Paul Scherrer Institut

      Jul 2015 - Sept 2015
      IAESTE Intern

    • Institute for Bioengineering of Catalonia (IBEC)

      Jun 2017 - May 2019
      Scientific Researcher

    • Alfil

      Jun 2019 - Mar 2020
      Customer Service

      1. Customer Service in English and Spanish2. Restocking and organizing the store3. Supplier communications and cashier duties

    • Convert Group

      Oct 2020 - Apr 2023

      1. Project Management duties of all partner-originated requests (trainings, analyses, pricings, QBR meetings, goal setting)2. Troubleshooting and intense data reconciliation/enhancement projects3. Sales and CS support through Operational Excellence tasks (revenue analysis,monitoring, automations, alerts)4. CRM and contract data handling with Salesforce5. Managing the ePharmacy Data Directory - from data collection/enhancement to custom analyses 1. Preparation of recurring and custom analyses for eCommerce retailers in Spain in the Online Pharmacy sector2. Engagement campaigns based on market insights 3. Platform training of all partner users 4. Market Research for data enhancement projects

      • Partner Success Manager

        Jan 2022 - Apr 2023

      • Retail Offering Analyst

        Oct 2020 - Dec 2021

  • Licenses & Certifications

    • Voluntary work at II Festival de Cine Chipriota y Griego de Barcelona

      Oktana, Casa de cultura
      Mar 2019

    • Python Functions, Files and Dictionaries (32h), University of Michigan

      Coursera
      Jun 2020
      View certificate certificate

    • Image creation and photographic edition with Illustrator and Photoshop

      Institute for Bioengineering of Catalonia (IBEC)
      Feb 2019

    • 3D Printing Basics

      Udemy
      Jan 2020
      View certificate certificate

    • Basic Life Support Certificate

      ERC European Resuscitation Council
      Feb 2017
      View certificate certificate

    • Certificate of Proficiency in English Michigan University

      University of Michigan
      Aug 2007

    • Human Resources Fundamentals

      Udemy
      Dec 2018

    • Python Basics (23h), University of Michigan

      Coursera
      May 2020
      View certificate certificate

    • Business Fundamentals: Management and HR Management

      Udemy
      Jan 2019

    • Project Communications Managenment

      Udemy
      Jan 2019

  • Honors & Awards

    • Awarded to Marilena Naoum
      Ministry of Education and Religious Affairs Award for Outstanding Performance in 3rd Grade of High School - 2007 Grade 19.9/20.0
    • Awarded to Marilena Naoum
      Scholarship for undergraduate Studies (AUTH, 2013) -