Dane Richa

Experience

• 

  Royal Caribbean International

  Feb 2011 - May 2022

  All duties and responsibilities performed in accordance with Royal Caribbean International’s The Royal Way, SQM standards, USPH guidelines, environmental, and safety policies.Physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and Reporting directly to the Staff Captain and coordinates Hotel Security activities closely with the Hotel Director. Responsible for managing all shipboard security operations and for following and implementing security policies and guidance provided by the shore-side Global Security Department. Understanding of the Safety and Quality Management Program including responsibilities in the Safety Organization according to the Emergency Plan and Station Bill; and an excellent understanding of Master's Rules and Regulations and Company Policies. Work regularly assigned schedule and am expected to otherwise be on-call for situations that may require my assistance.Ensure both the ship’s access and guest security functions are successfully metProperly scheduling work and watch hours for security personnel to meet security obligationsMaintain all security equipmentPrepare all required security documentation and reportsAdminister the ship’s key systemConduct security inspections of crew quartersFulfil the security training needs of all ship’s personnelAttend training activities as required; and ensure that AMOS records are properly maintained.Demonstrate a high level of skill in protecting assets; crisis and emergency management, planning and response; contingency planning and the capability to organize investigations. Show less All duties and responsibilities performed in accordance with Royal Caribbean International’s The Royal Way, SQM standards, USPH guidelines, environmental, and safety policies.Responsible for monitoring all access points of entry to the vessel including the supervision of gangway security staff to follow and implement the Ship Security Plan and use guidance provided in the SQM Security Manual and from the Security Officer.Have an understanding of the Safety and Quality Management Program including responsibilities in the Safety Organization according to the Emergency Plan and Station Bill. Responsible for conducting shipboard security training as directed by the Security Officer.Responsible for the proper operation and maintenance of all security equipment as directed by the Security Officer.Maintain a good order and conduct, throughout the vessel and conduct frequent security and inspections of the vessel. Demonstrate a high level of skill in protecting assets; crisis and emergency management, planning and response; contingency planning and the capability to organize investigations. Show less Responsible for deterring and/or effectively responding to shipboard incidents involving violations of the Guest Conduct Policy or other shipboard incidents as required by the Master. Patrol public spaces and observe and provide assistance and guidance to guests.Quickly defuse issues and conflicts involving guests, or guests and crew.Maintain a high level of visibility and provide the required presence to deter and prevent escalation of incidents. Carry out duties that provide assurance and create a “secure atmosphere” for guests. Enforce the Guest Conduct Policy and actively assist ship’s management in conflict resolution. Respond and preserve evidence at an incident “scene,” interview and prepare reports for incidents. Assist in crowd management, as needed, as well as train relevant departments in security techniques, crowd management and conflict resolution.Establish the visibility of shipboard security through patrolling indoor and outdoor areas, interacting with guests to ensure their security and compliance with reasonable standards of conduct. Respond promptly and effectively to calls for assistance.Evaluate situations quickly to determine the appropriate security response and takes decisive action to address incidents, consistent with policy. Work closely with other shipboard components to raise the awareness and importance of security and to integrate guest security in each department’s daily activities.Participate in the resolution of incidents, including conducting interviews, writing reports, assist the Chief/Security Officer to recognizing and preserving evidence, controlling crowds, complementing the experience of Security Officers and Staff Captains, training, and performing other security-related duties that enhance the guest vacation experience of guests. Show less Responsible for the supervision and control of entry to the ship during the day; supervise the Security Guards during Gangway Operations and the screening process as described in the Security Manual in SQM. Patrol the ship during the night time hours and implement the Master’s Rules and Regulations. Required to perform all functions in various service venues and throughout the ship.Preserve the safety of the vessel, passengers, and the crew.Responsible for making quick decisions based on previous instructions and experience.Conduct frequent security inspections on the crew quarters during my duty hours.Attend meetings, training activities, courses and all other work-related activities as required.Maintain a thorough understanding of the ISPS code, Security Manual of SQM. Show less Responsible for the control of entry to the ship during Gangway Operations and the screening process as described in the Security Manual in SQM. Actual times to be detailed by ships routines.Patrol the ship during the night time hours and implement the Master’s Rules and Regulations. Required to perform all functions in various service venues and throughout the ship.Physical and verbal interactions with guests or fellow shipboard employees and in the presence of guest contact and crew areas.Complete the familiarization form according to the established procedures.Responsible for understanding the Safety and Quality Management Program including responsibilities related to the Emergency Plan and Station Bill. An excellent understanding of the Master's Rules and Regulations and the Company’s Policy and a thorough knowledge of the Security manual are essential for this position.Preserve the safety of the vessel, passengers, and the crew.Conduct frequent security inspections on the crew quarters during my duty hours.Attend meetings, training activities, courses and all other work-related activities as required. Show less

  • Chief Security Officer

    Mar 2017 - May 2022

  • Deputy Security Officer

    Jul 2016 - Mar 2017

  • Guest Security Supervisor

    Nov 2013 - Jul 2016

  • Security Supervisor

    Jan 2013 - Oct 2013

  • Security Guard

    Feb 2011 - Dec 2012
• 

  Virgin Voyages

  May 2022 - now

  Security Officer/SSO

  • Statutory Ship Security Officer• Responsible for the Implementation and development of the Ship Security Plan (SSP)o Conducts inspectionso Ensure all duties and measures are implemented in accordance with the applicable Maritime Security Levelo Declarations of Security• Plans and coordinates Security drillso As required by ISPS, SMS and the SSPo Plans in accordance with input from the ship’s management• Conducts training and continuous development for the Security departmento X-Rays, Metal detectors and Explosive/Narcotics detectorso Access Control and Perimeter Securityo Defensive Tactics and Conflict Managemento Security Policy and applicable revisionso Customer/Employee Service and Hospitality• Responsible for the Maintenance and Effective operation of Screening Equipmento Annual Service Radiation Leak tests for X Ray machineso Malfunction troubleshooting and escalation to vendors• Responsible for the operation of the Security Surveillance system onboardo Daily and Voyage system checkso Assigning system accesso Malfunction troubleshooting and escalation to shipboard IT or vendors• Responsible for the Maintenance and Effective operation of the ship’s locking system• Investigation and documentation of all Security Incidents and Crime Allegationso Partner with shoreside Marine Operations, Legal and Risk Departmentso Incident Management and Evidence Preservation• Liaison with Law Enforcement agencies and Port Security authorities in the respective ports for incident reporting and compliance with security measures.• Investigation and documentation of Personal Injurieso Conduct Root Cause Analysiso Partner with departmental SME• Supports onboard investigation and evidence preservation from incidents• Supports Heads of Department and the People Director to deliver security training to all crew members and dedicated departmental training.• Counsels and disciplines Security Crew when required and ensures all instances are documented Show less

• 

  Mantis Security ( PTY) LTD

  Jun 2023 - Dec 2023

  Operations/Project Manager