Experience

• 

  Nortel

  Oct 1998 - May 2002

  • Technology Architect

    Nov 2001 - May 2002

  • Senior Systems Administrator

    Oct 1998 - Nov 2001
• 

  Government of canada

  Jan 2008 - May 2008

  Tra analyst

  Conducted a (TRA) on a new operational IT capability for the CSC. The TRA required development of a business, technical and supporting IT security architecture, which was assessed subsequently using the Government of Canada Harmonized TRA methodology. Provided reasoned and cost-effective recommendations to mitigate the residual risk to a level acceptable to senior CSC management. Performed as part of fulfillment of the requirement of a graduate course in system Threat Risk Assessment offered by Algonquin College. Show less

• 

  Government of canada

  Jul 2008 - now

  • Lead functional team who analyze client needs and manage delivery on client functional requests• Provide strategic advice to senior management and other managers• Work collaboratively with other managers within and outside the section to provide knowledge and expertise for business decisions regarding supported products• Lead service oriented teams, building strong client relationships and building feedback into service evolution• Provide input into teams vision and strategy and actively contribute to establishing and maintaining strong working relationships with client and business partners across DND• Create a healthy, productive work environment by supporting employee development• Develop organizational plans, prioritize and delegate work to achieve the commitments of Business unit• Monitor programs and other work activity to ensure that quality and performance are met and when needed, see that corrective measures are taken Show less Analyzing Requests for Change (RFC) for the National Capital Region Canadian Forces and National Defense personnel. Maintain, track and report on hardware, software and data communications interfaces to improve the stability, reliability, availability and security of the IM/IT infrastructure. Conduct analysis and develop guidelines and procedures for Change and Configuration management. Ensure adherence to Treasury Board and National Defense policies and standards. Apply computer system engineering theories, practices and concepts to ensure change requests meet compliance. Manage and maintains the Forward Schedule of Change (FSC) database. Participates in development of complex hardware and software systems. Plan and coordinate the implementation of changes to the IT infrastructure Show less

  • Manager, Business Operations - RDM Systems

    Oct 2010 - now

  • Sr. Business Analyst, Information Management

    Mar 2009 - Oct 2010

  • Change & Configuration Management Analyst

    Jul 2008 - Apr 2010