Experience

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  Blue cross and blue shield of illinois, montana, new mexico, oklahoma & texas

  Mar 2010 - Oct 2022

  -Served as a liaison between the provider networks, business partners, and internal stakeholders to prioritize and drive provider business needs from research to planning. -Gathered and analyzed business requirements from stakeholders to develop comprehensive business solutions.- Implemented process improvements, resolved data quality issues, and recovered provider refunds.- Utilized data analysis tools and techniques to identify trends, patterns, and opportunities for process improvement.- Conducted user acceptance testing and trained end-users on new systems and processes. Show less

  • Benefits Analyst

    Oct 2020 - Oct 2022

  • Business Analyst

    May 2017 - Oct 2020

  • Senior Claims Technician

    Mar 2014 - May 2017

  • Claims Examiner

    Mar 2010 - Mar 2014
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  Xcel energy

  May 2022 - now

  Human resources benefits specialist
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  Fit theorem

  Feb 2024 - Jan 2025

  Wellness director

  As Wellness Director, I lead the strategic development and implementation of comprehensive wellness programs designed to empower individuals on their journey to sustainable health and fitness. My role focuses on creating impactful initiatives that support physical, mental, and behavioral well-being while fostering a strong sense of community.