
Timeline
About me
Payments Officer at Alter Domus
Education

Vilniaus universiteto tarptautinio verslo mokykla
2012 - 2016Bachelor's degree international tourism business
Experience

Sun palace spa & resort hotel
Jul 2014 - Sept 2014Sun palace resort & spaGreet and escort customers to their tables.Providing excellent service to ensure satisfaction.Prepare tables for service, including setting up items such as linens, silverware, and glasswareTake orders and serve customers food and beverages.Ensure customers are enjoying their meals by checking in with them periodically, and resolving any issues that arise.

Airinn vilnius, jsc
May 2015 - May 2016Front desk receptionistWelcomed guests upon arrival to the hotel, assisted with check in and check out.Answered phones, booked reservations, respond to emails and electronic reservations.Experience and knowledge of Amadeus system. Kept records of occupied rooms and guests accounts.Prepared check out receipts and collected payments from departing guests.Ability to work under pressure and manage and resolve guest issues or complaints.

Emirates
Jun 2016 - Jul 2020Flight attendantAttended pre-flight briefings to review emergency procedures, discuss flight details and expected issues, and crew coordination plans.Checked on-board first aid kits and emergency equipment, and ensure the cabin is adequately stocked with food, beverages and blankets.Greet passengers during boarding, and assist them with carry-on luggage.Deliver exceptional in-flight service in an efficient and timely manner.Take inventory of alcoholic beverages and sales transactions prior landing. Show less

Intrum
Dec 2020 - Apr 2022Operation specialistParticipating in daily team meetings to discuss daily tasks and ongoing issues;Preparation of daily and monthly statistics;Preparation of training and instructions material;Handling and investigating daily-task related incidents;Transaction monitoring, payment entry, payment reversal, application of charges;Accounting files preparation, including preparation of NAV files; Reporting transaction fails and identifying root causes;Identifying areas or processes for improvements;Knowledge of working with Jira, Confluence, Scale system. Show less

Alter domus
Apr 2022 - nowPayments officer
Licenses & Certifications
- View certificate

Listening to customers
LinkedinJan 2020 - View certificate

Managing your career as an introvert
LinkedinJan 2020 - View certificate

Time management: working from home
LinkedinMay 2024
Languages
- liLithuanian
- enEnglish
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