Vasuki Anand (She/Her/Hers)

Experience

• 

  Hewlett-Packard

  Aug 2003 - Aug 2007

  Operation Excellence-Quality Lead
• 

  Steria

  Sept 2007 - May 2008

  Lean Champion - CIP process

  Core team in the principal Change Agent role responsible for the deployment of Lean programmes (CIP) in Chennai F & A centre, with a span of support for more than 1000 employees.• Key result areas include Deliver Value stream analysis to achieve the Future state for the businesses• Ensure staff engagement through communication, training and participation in rapid improvement events

• 

  Cognizant Technology Solutions

  Apr 2009 - Jan 2014

  Quality Manager

  Aligned to Corporate function, responsible at providing expertise to business in areas that help functions become cheaper, faster and better by providing scientific tools, techniques, methodologies and frameworks which would make the processes, repeatable, predictable and scalable – support a team of more than 100 employees leveraging LEAN, Six Sigma, QMS toolsets to drive improvements at grass root level, including impacting customer behaviour changes, to continually deliver value to customers.

• 

  HCL Technologies

  Oct 2014 - Jan 2018

  Head of Lean Management Office, Process Engineering Group

  Extensive experience in Process Excellence & end to end Solution design using structured BPM frameworks & QMS for Finance, Banking, Mortgage, Wealth Management domain. Driven & mentored BPM (Business process Modelling) improvement projects for both HCL & Clients by implementing Lean, Six Sigma, Automation, & Business Analytics methodologies impacting business CTQs , Improving the Operation Risk & Control profile, like Top line, Bottom Line & Customer Satisfaction

• 

  Bank of America

  Apr 2018 - now

  Responsible to drive operational excellence for technology that drives key client-facing platforms and channels, Investment & Banking Solutions, Data, Analytics & Insights across Consumer, Small Business and Wealth Management Technology. Responsible for partnering efforts to optimize the bank’s technology investment through reusable software solutions, Solutions Delivery Management technology transformation program & Agile maturityResponsible for Data science - Analytics, AIML strategies and initiatives which create operational efficiencies, eliminate low value work. The role includes defining and executing up-skill framework for human capitalLeading the efforts in transforming the user experience by supporting staff facing platforms, like GHR, Corporate Affairs, Corporate Audit, Legal, Enterprise Response, and the Chief Administrative Office and streamlining the process of Enterprise support functions Show less Driving Operational Excellence programs through STP, Digitization & Automation (RPA, AI, ML, Predictive & Prescriptive analytics), Capacity utilization, productivity resulting in FTE release or redeployment. Executed and mentored large improvement and reengineering projects in Banking Operations and Technology Operations yielding salient productivity benefits, process efficiencies, improved customer satisfaction and reduced risk. Partnering with clients in process re-engineering programs through hi-impact interventions resulting in $ savings or risk mitigation and advocating the levels of controls based on cost benefit /ROI analysis. Drive ‘Raise the bar’ , Metrics standardization and CTQ validation, workforce analysis and rationalization across the lines of BusinessPartnering with Chief Data Office and Control Function Technology of the bank to drive Enterprise Operation excellence yielding salient productivity benefits, process efficiencies, improved customer satisfaction and reduced riskPartnering with clients in process re-engineering programs through hi-impact interventions resulting in $ savings or risk mitigation and advocating the levels of controls based on cost benefit /ROI analysis Show less

  • Vice President - Process Design Manager - D&I Advocate - Inventor

    Jan 2023 - now

  • Vice President | Inventor l Operational Excellence | Digital Transformation & Re-engineering

    Feb 2021 - Dec 2022

  • Assistant Vice President - Operational Excellence, Data Science Lead - Analytics, AIML

    Apr 2020 - Feb 2021

  • Assistant Vice President - Operational Excellence

    Apr 2018 - Mar 2020