Atul Mishra

Experience

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  Unisys India

  Nov 2010 - Nov 2013

  System Analyst
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  Dell Technologies

  Dec 2013 - Oct 2016

  Technical Specialist - VDI

  Experience in VMware VDI, Vmware Horizon View , Vsphere , SCCM ,Application Re-Packaging using Wise Package Studio 7.0,Admin studio, ThinApp, App-V Sequencer and SMS Installer.VDI Infra monitoring done through VMWare Hyperic for all connection broker and email notification through EMC SMARTS.Managing Vmware view enviornment and design templates for different use cases on VDI Manage complete work on VMWare View and v Sphere platformCreate Pools,assign VDI to the usersAirwatch - Skills - create, test, and deploy the various MDM profiles and internal applications from Test Dev to Prod. MDM tool installation, configuration, deploying, enrolling devices & managing the same from Admin Console.User account creation & configurations over the AirWatch Admin console.Corporate E-Mail Configuration Management on the device.System Center Configuration Manager:Installing SCCM clients with Client-Push.Creating software packages for distribution and deploying to the ClientsUnderstanding on reporting requirements and able to prepare and send reports on timeResponsible for day –to- day systems Administration in SCCM.Application Packaging:Packaging of applications using wide range of enterprise tools with windows installer technology Creation of MSI, MST, and MSM Worked with Install shield Admin studio 6.0.for repackaging legacy setup into MSI, Merge Modules (.MSM) and Patches(.MSP)Configuring vendor supplied MSI with install tuner to create Transforms(.MST) according to clients requirementPackage Complex Applications (Google Chrome, Mozilla Firefox, Oracle apps, Matlab2011, Adobe Products, Microsoft applications, etc.Customer co-ordination regarding application packaging and technical assessment requests.MAC Support:-Perform basic troubleshooting on MAC OS computer and good understanding of Casper suite .Resolve End user MAC device issues. Show less

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  IBM

  Nov 2016 - Mar 2018

  Team Leader - Mobility Virtulization Services

  I work for IBM- GTS Mobility and workspace team which handles VDI end to end deliveryExtensively worked on requirements analysis, planning and implementation of all software upgrades and roll-outs within VDI ecosystemDesign and Implement Vmware VDI Infra - Horizon view/Horizon cloudManage VDI environment and work on Incident/change & Problem management.Provisioned desktops based on customer request using VMware horizon view toolResolving End user issues remotely and over the callCreating templates from VM’s deploy VM’s from templates and allocate resources.Support view components - Connection, security and Composer serverConfigure pools,add user entitlements, performance monitoring and event analysisCreating Linked clone desktop using view composer and perform recompose/refresh &re-balanced operationsVDI Capacity managementSupporting virtual Infrastructure comprising of around 5000VMs.Troubleshooting Virtual machine issues using Virtual center and managing Resource utilization.VM’s creation, Cloning and Templates.Trained new team member and make ready for productionEngaged in bridge calls to resolve Critical VDI Infrastructure issues Generate Performance reports of ESX servers and VMs. Daily/Weekly/Monthly performance report generationSupport devices managed by SCCM.Perform Windows security patching on monthly basis.Package the software by wise package studio and adobe creative cloud suite.Software distribution to clients through SCCM for DeploymentInstallation of Various Applications by coordinating with Application TeamsResponsible for day –to- day systems Administration in SCCMManage android and ios device by VMware AirwatchUser account creation & configurations over the AirWatch Admin consoleCorporate E-Mail Configuration Management on the deviceCoordinate with Mobility teams and push the software to Internal App store by AirwatchTroubleshoot End user device issue and analyse the logsSupport End user issue for MAC devices. Show less

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  Dell Technologies

  Mar 2018 - Jun 2020

  Advisor, Service Delivery
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  Airbus

  Jun 2020 - now

  Sr System Engineer