Ahmed Elsayed

Experience

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  Tazkarti

  May 2019 - Jan 2024

  • Was Responsible for managing and supervising the operational and administrative tasks of Tazkarti in Alexandria, Including:o Printing operations (Fan IDs and tickets)o Gates controlo Managing the company's government relations and coordinating withsecurity authorities, facility managers, and sports federations inAlexandriao Coordinating with PR agencies and media to maximize eventexposure• Had a vital role in some high-profile sports and entertainment events like:o Egyptian Premier League 21/22, 22/23, and 23/24o FIBA Basketball World Cup 2023 African Qualifierso CAF Champions League 21/22 and 22/23, and 23/24 o CAF Confederations Cup 21/22 and 22/23, and 23/24 o New Alamein Festival 2022 and 2023o Arab Music Festival in Cairo Opera House 2023 Show less Key responsibilities included:-Supervised a team to verify Fan IDs and tickets at stadium gates, swiftly resolving discrepancies to maintain compliance and efficient entry.-Managed ticketing systems to print IDs and tickets, troubleshooting technical issues under time pressure to ensure uninterrupted operations.-Analyzed crowd flow patterns in real-time to optimize safety and throughput during peak attendance, enhancing operational efficiency.-Delivered exceptional customer service, de-escalating conflicts and resolving ticketing issues to improve fan experiences.-Mentored team members, fostering collaboration and proactive problem-solving to address challenges like system outages or invalid tickets. Show less -Delivered exceptional customer service and operational support during the Africa Confederation Cup of Nations (AFCON) 2019, managing high-pressure gate control and ticketing operations for large crowds of Egyptian and African fans.Key responsibilities included:-Verified Fan IDs and tickets at stadium gates, resolving discrepancies swiftly to maintain smooth entry processes and ensure compliance with event protocols.-Operated ticketing systems to print Fan IDs and tickets, troubleshooting technical issues under time constraints to minimize delays.-Engaged with diverse fan groups, employing strong communication and conflict-resolution skills to address concerns and ensure positive experiences.-Managed crowd flow at entry points, analyzing real-time patterns to optimize throughput and enhance safety during peak attendance.-Provided on-the-spot customer service, de-escalating tense situations and offering solutions to ticketing or access issues, improving fan satisfaction. Show less

  • Area Manager

    Mar 2021 - Jan 2024

  • Team Leader

    Sept 2020 - Mar 2021

  • Ticket Sales Specialist

    May 2019 - Sept 2020
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  Hsoub | حسوب

  Nov 2020 - Sept 2023

  Content Writer
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  Blockview Consulting

  Oct 2023 - Feb 2025

  Data Analyst / Crypto Researcher

  -Completed over 2,000 hours as a crypto researcher, delivering data-driven insights to support investment decisions and market analysis.Key responsibilities included:• Conducted in-depth research and analysis of cryptocurrencies using platforms like CoinMarketCap, CoinGecko, and Messari to evaluate market trends, tokenomics, and project fundamentals.• Collected, cleaned, and organized large datasets on cryptocurrency exchanges, bridging services, and blockchain networks (e.g., Ethereum, Binance Smart Chain, Polygon) to identify operational efficiencies and risks.• Monitored and reported on DeFi protocols, cross-chain bridges, and layer-2 solutions, providing actionable insights for clients navigating multi-chain ecosystems.• Collaborated with clients to deliver tailored research reports, ensuring clarity and alignment with investment or strategic objectives. Show less