
Erika George, CMS

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About me
Groups Sales Manager en Barcelo Bávaro Grand Resort
Education

Universidad Dominicana O&M
1998 - 2003Licenciatura Hospitality Administration/ManagementAprendizaje en todas las áreas de la hostelería, habitación, recepción, reservas, servicios al cliente, restaurantes, cocinas, administración y contabilidad.
Experience

Occidental Hotels & Resorts
Sept 2003 - Apr 2006Asistente de Reserva
Apr 2005 - Apr 2006Recepcionista
Jul 2004 - Apr 2005Agente de atención telefónica
Sept 2003 - Jul 2004

Costa Crociere S.p.A.
Apr 2006 - Jan 2014Assistant Housekeeping Manager
Feb 2011 - Jan 2014Tripulante de cabina
Apr 2006 - Jan 2011

Barceló Hotel Group
Mar 2014 - nowGroups Sales Manager
Dec 2019 - nowGroups Sales Executive
Jul 2017 - Dec 2019Guest Service Manager Supervisor
Apr 2015 - Jul 2017Meeting Concierge
Mar 2014 - Mar 2015
Licenses & Certifications
- View certificate

Cómo liderar reuniones productivas
LinkedInOct 2020 - View certificate

Sales Negotiation
LinkedInOct 2020 - View certificate

Transitioning to Management for Salespeople
LinkedInNov 2020 - View certificate

Lenguaje no verbal para líderes
LinkedInOct 2020 
Certified Meetings Specialist
Universidad Intercontinental
Honors & Awards
- Awarded to Erika George, CMSGroups Sales Executive Barcelo Bavaro Grand Resort May 2019 Employee of the Month
- Awarded to Erika George, CMSGuest Service Manager Supervisor Barcelo Bavaro Grand Resort Dec 2016 Performance and Quality in Customer Service
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