
Timeline
About me
Groups Sales Manager en Barcelo Bávaro Grand Resort
Education

Universidad dominicana o&m
1998 - 2003Licenciatura hospitality administration/managementAprendizaje en todas las áreas de la hostelería, habitación, recepción, reservas, servicios al cliente, restaurantes, cocinas, administración y contabilidad.
Experience

Occidental hotels & resorts
Sept 2003 - Apr 2006Asistente de Reserva
Apr 2005 - Apr 2006Recepcionista
Jul 2004 - Apr 2005Agente de atención telefónica
Sept 2003 - Jul 2004

Costa crociere s.p.a.
Apr 2006 - Jan 2014Assistant Housekeeping Manager
Feb 2011 - Jan 2014Tripulante de cabina
Apr 2006 - Jan 2011

Barceló hotel group
Mar 2014 - nowGroups Sales Manager
Dec 2019 - nowGroups Sales Executive
Jul 2017 - Dec 2019Guest Service Manager Supervisor
Apr 2015 - Jul 2017Meeting Concierge
Mar 2014 - Mar 2015
Licenses & Certifications
- View certificate

Transitioning to management for salespeople
LinkedinNov 2020 
Certified meetings specialist
Universidad intercontinental- View certificate

Cómo liderar reuniones productivas
LinkedinOct 2020 - View certificate

Sales negotiation
LinkedinOct 2020 - View certificate

Lenguaje no verbal para líderes
LinkedinOct 2020
Honors & Awards
- Awarded to Erika George, CMSGroups Sales Executive Barcelo Bavaro Grand Resort May 2019 Employee of the Month
- Awarded to Erika George, CMSGuest Service Manager Supervisor Barcelo Bavaro Grand Resort Dec 2016 Performance and Quality in Customer Service
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