Experience

• 

  Mahindra saboro

  May 2018 - Jun 2018

  Internship trainee
• 

  Oyo

  Jul 2019 - Aug 2020

  Key account manager

  • Handled a portfolio of 30+ corporates with a revenue of 5cr per year.• Leading a team of Jr. KAMs.• Managed end-to-end process right from client onboarding to designing a growth plan for them.• Onboarded project Vande Bharat for Hyderabad city which sold 10000 rooms post covid.• Strategizing ways to cross-sell all the products available with OYO.• Handled guest and property level escalation to provide a seamless customer experience.

• 

  Nobrokerhood

  Aug 2020 - Mar 2021

  Senior account manager

  • Developed client relationships, resulting in increased renewals and expansions representing 20-35% Usage month on month.• Implemented strategic account plans tailored to client needs, reduced customer churn rate by 18% over 6 months period andrenegotiated contracts and account structure delivering increased profits and customer satisfaction.• Proactively identified cross-sell and up-sell opportunities leading to a 4-fold increase in attached services revenue.

• 

  Shadowfax

  Jun 2021 - Jan 2024

  • Assistant Manager

    Jan 2023 - Jan 2024

  • Senior Lead

    Jun 2021 - Dec 2022
• 

  Amazon

  Feb 2024 - now

  Retail account manager