Experience

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  Calderdale council

  Mar 2009 - Feb 2021

  Youth worker

  • Build and maintain positive working relationships with young people• Plan and run activities to motivate and engage young people• Provide holistic support for young people • Encourage and support young people to access further education/employment• Work alongside other agencies and make referrals• Provide young people with C-cards and advice on sexual health• Participate in daily team briefing and evaluation sessions• Step up as senior member of staff as and when required• Attend Staff meetings• Participate in further training Show less

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  Hermes

  Sept 2012 - Sept 2014

  Customer service advisor

  • Responsible for the daily management of client enquiry’s received via different mediums in line with Service level agreements.• Provide training for new and existing members of staff, along with coaching and mentoring• Generate reports, input and analyse data for senior management and Clients• Being flexible to meet the needs of the business by attending client visits as and when needed throughout the UK to offer support and training• Pro-actively report all instances of fraud to the fraud analyst and attend meetings on a monthly basis• Deal with customer complaints Show less

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  West yorkshire community rehabilitation company

  Oct 2014 - Oct 2015

  Probation service officer

  • Responsible for managing offenders on community orders, licence and in custody• Supervise offenders in order to protect the public and reduce the risk of re-offending• Manage and enforce community orders made by the courts• Generate reports to assess and manage risk• Work closely with relevant statutory and voluntary agencies• Undertake thorough record keeping and review processes

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  P3 charity

  Oct 2015 - Jun 2021

  Working in partnership with the West Yorkshire CRC , offering one to one intensive support to clients with complex needs on a current probation . Offering a link work service in order to assist clients with engagement with the probation service and to help them address their issues such as housing, health, substance misuse, employment , finaces and relationships . Addressing these issues supports the client to reduce the risk of reoffending . Building positive working relationships within the community with services and partnership agencies Show less

  • Service Manager

    Jan 2020 - Jun 2021

  • Senior Link Worker

    Jan 2017 - Jan 2020

  • Link Worker

    Oct 2015 - Jan 2017
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  Hm prison and probation service

  Jun 2021 - now

  Senior probation officer

  SPO in Sentence ManagementLeads across my PDU include Accommodation , EPOP and Women